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Colonial Cadillac
Woburn, MA
1,542 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,542 reviews
March 24, 2026
Nothing special Kind of expensive Dated furniture in the waiting room Coffee machine was pretty good One other time I waited for the car people were watching Fox news which made the experience unbeara the waiting room Coffee machine was pretty good One other time I waited for the car people were watching Fox news which made the experience unbearable, local news this time which was not so bad More
by djg157
Verified CustomerEmployees Worked With
March 23, 2026
Adam was amazing did everything to make sure the deal got completed. Even with things in the way still got it done strong work. completed. Even with things in the way still got it done strong work. More
by rlewis1915
March 21, 2026
I was very pleased with the services provided by Colonial Cadillac. What makes the customer Service process great is Renata. She is excellent. Her knowledge, personality and follow-through makes the Colonial Cadillac. What makes the customer Service process great is Renata. She is excellent. Her knowledge, personality and follow-through makes the Colonial Cadillac experience worth the visit. I trust her to update me with honest, factual details on my vehicle. More
by FRED.PACE
March 20, 2026
The work that Renata Starbarch does is OUTSTANING. She works great with the customers and the service people She works great with the customers and the service people More
by BILLYC7
March 14, 2026
March 12, 2026
Always a pleasant experience. Alex (GM) is always accommodating and the Service Department is always on point Alex (GM) is always accommodating and the Service Department is always on point More
by debbin1
March 10, 2026
Colonial Cadillac is a great place to do business with. The people are so friendly and helpful. My recent experience with the auto body shop was quick and the customer service was top shelf. My 2025 CT4 ca The people are so friendly and helpful. My recent experience with the auto body shop was quick and the customer service was top shelf. My 2025 CT4 came out looking brand new. We were so happy with the awesome results. I wouldn’t go anyplace else for service. More
by JDHOGA
March 10, 2026
Friendly and helpful staff. Address all problems with the car. Services is great and highly recommended Address all problems with the car. Services is great and highly recommended More
by Manisha Patel
March 10, 2026
I recently brought my truck in for some warranty repairs, and those were handled quickly and efficiently. While I was there, I asked about upgrading my tires. Jim in the service department was very helpful w and those were handled quickly and efficiently. While I was there, I asked about upgrading my tires. Jim in the service department was very helpful walking through the options, and we decided on a set that the technicians installed that day. After picking up the truck, I immediately noticed severe shaking at highway speeds (around 62 MPH and above), and the alignment felt off. I contacted Jim, and he asked me to bring the truck back so they could take another look. After reviewing the issue, they determined they did not have the proper equipment to balance those particular tires and sent them to another dealership. Unfortunately, when I got the truck back, the shaking was still just as bad. I then scheduled a road force balance with another dealership that specializes in balancing larger tires. After working through the tires, they were able to correct the issue and get the truck driving properly. I contacted Peter, the service manager, explained what happened, and he told me to move forward with the fix and bring him the invoice. As promised, he agreed to reimburse me for the cost. The process overall was time-consuming and frustrating, and I certainly wish it hadn’t happened. That said, both Jim and Peter were professional and worked with me throughout the situation until it was resolved. We all agreed that tires of this size may be better serviced at a location equipped with the proper road force balancing equipment. While the situation was aggravating, I do appreciate the service team standing behind the issue and making it right in the end. More
by JARROD.H.SNELL
March 06, 2026
Friendly and helpful staff. Took the time to show how everything worked in the vehicle. Patient Took the time to show how everything worked in the vehicle. Patient More
by gprizio
Employees Worked With
