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Colonial Cadillac - Service Center

Woburn, MA

4.7
989 Reviews

989 Reviews of Colonial Cadillac - Service Center

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November 17, 2022

The entire team was great, Alex, Dennis, Steve, and Nicole! It was a pleasure to do business with you! A÷÷÷ More

by wright14u
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

I have always been happy with the service I have gotten. I bring the car in they taker with a smile, I then sit in a comfortable waiting room with TV and refreshments and soon my car is ready and waged. who More

by MARILYNBRUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2022

Perfect service every time. Efficient, knowledgeable and friendly. I wouldn't consider any other service/dealership for my Cadillacs. More

by KENNY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Very accommodating, but unfortunately the problem didn’t show up as I dismissed the action on the center stack and the code wasn’t stored in the ECU. I’ll have to wait until it happens again and drive right More

by SteveD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
November 10, 2022

Very friendly, accommodating, responsive, trustworthy and they communicate clearly. I would highly recommend them to friends and family More

by gfodera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

First time to the dealership needed inspection sticker last minute was taken in without an appointment last minute and was in and out quickly. Will definitely be going back More

by CDEMOURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

I have bought 5 cars there since 1992 and alwys get the best service. Pete C has to be the best service rep I've ever encountered. always treats me like I'm a valued customer. More

by FRANKJONES18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Christian, the service manager, invited me in on the spot at 3:30 in the afternoon and diagnosed the check engine light issue. He said they could fix it tomorrow and organized a loaner so that I could get my More

by MSTERCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
November 07, 2022

All staff at this dealership were very professional. We are always impressed with the great service. More

by jeldunnigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

I have worked with Pete, Denise and Renata and had good experiences with all of them. More

by JOHN@BRADHUTCHINSON.COM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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