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Colonial Cadillac - Service Center

Woburn, MA

4.7
989 Reviews

989 Reviews of Colonial Cadillac - Service Center

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August 04, 2022

as usual, the staff is so kind and professional and helpful. I am always satisfied with the quality of work. For the first time, I also had my interior detailed, and it was a fantastic job for a reas More

by SADIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Great experience, service was quick and professional and the car came out excellent! John Bradley was exceptional! I look forward to future business. More

by NSCA401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

I had a few negative experiences with the Olsen service dept in past so I have not been back to the dealership, but Denise was so wonderful, I will be back! More

by EPBELLE
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Was very satisfied with the quality of the service provided. The people were very nice and helpful to me. More

by ME.ROWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 01, 2022

Collision Center repaired our Hyundai's bumper, which was damaged in a collision. Brought the car in on a Monday, and it was done the Friday after. The Collision Center handled all the paperwork with our ins More

by tantt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

I went in for an oil change and a sticker they got me in and out in a reasonable time. the service woman ( I don't remember her name) was very nice! My only disappointment is the last 2 times I have been in More

by MPM9793
Recommend Dealer
Yes
Employees Worked With
don't remember the service person
Jul 28, 2022 -

MPM9793 responded

I went in for an oil change and a sticker they got me in and out in a reasonable time. the service woman ( I don't remember her name) was very nice! My only disappointment is the last 2 times I have been in, the carwash was not working.

July 28, 2022

Great customer service. Very knowledgeable on the product they offering. Fast and reliable. Enjoyable experience More

by YONELLOUIS2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

They were very helpful getting. me signed in. They listened to my needs. The service was completed in a good time frame. I appreciate my car run through the car wash . More

by lifeisgoods.y
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

They have always provided friendly and courteous service. My most recent visit was no exception. More

by ROSEMKEEFE
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Spoke with Pete who (unlike so many service advisors from the old Olson days) actually listened and understood what what was going on with a difficult to diagnose problem. Competent, friendly, efficient. More

by dennisbarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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