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Colonial Cadillac - Service Center

Woburn, MA

4.7
989 Reviews

989 Reviews of Colonial Cadillac - Service Center

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July 15, 2022

Had my first oil change and tire rotation. Service was great. Everything was done in a timely manner and they notified me to let me know if I wanted them to renew my inspection sticker which w More

by DMSVENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
July 14, 2022

Amazing I always have great service. They always fit me in even last minute service. More

by Joeysky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

SUPER SERVICE! Above and beyond! Friendly! helpful! The entire crew from door to door, back to my car! GREAT! More

by carjac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Buy my Audi from Cadillac was a good experience. Joe Latores is an excellent salesperson, very helpful in a difficult sales situation. More

by robtervo64
Recommend Dealer
Yes
Employees Worked With
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

Changed filter on ac unit. The AC is now making a very loud noise and not getting very cold. Needs to be fixed More

by ARCANGELO0313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Colonial Cadillac responded

Hello, We are so sorry to hear that you had a bad experience after we changed the filter on your ac unit. Please call me directly at 781 897 1160 so I can better understand what happened and correct it. Thank you Christian Aylward

July 11, 2022

My service was completed as expected in the time expected. Shop foreman even went a bit further to explain some of the work done. More

by RAUL.ORTEGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2022

Renate, in the service department, kept me notified when the car part came in for my car. She is very nice and knowledgeable. It took about 3 months for the part to come in and she was very understanding of More

by Brittneyz1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

The staff is always very friendly, helpful and knowledgeable. All my questions are always answered honestly and quickly. More

by GREGTAK
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

My appointment was on time my waiting time was very good the result for my car was good and best of all somehow I was not charged. Tank you see u next time 😂 More

by VCAIRA1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Colonial Cadillac service department is outstanding! I have complete confidence when my XT5 is left with Peter Cascio More

by JBRADLEYFFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
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