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Colonial Cadillac - Service Center

Woburn, MA

4.7
989 Reviews

989 Reviews of Colonial Cadillac - Service Center

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November 29, 2019

This dealership is very efficient and accurate at diagnosing my car's problem. The staff is knowledgeable , friendly and ready to help especially Renata. Thanks More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maryanne, Denise, Ray Cascio
November 26, 2019

service Renata was professional, knowledgeable and easy to work with. My car had an issue under warranty and they did not have the part. Renata sent someone t More

by ldesimone18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

I received excellent service in a relatively reasonable period of time. I recommend Colonial Cadillac for service. The price was very reasonable. I will return there again for service. More

by Anthonyperrotta
Recommend Dealer
Yes
Employees Worked With
Ray Cascio
November 03, 2019

Very satisfied Ray and Denise were very helpful and understanding. Our recently purchased XT5 had a squeak from the rear brakes which couldn't be done due to the GM More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Cascio
November 02, 2019

Very friendly and accommodating. Renata was very personable and addressed the issue pleasantly and expeditiously. Wsiting room was comfortable. Fun to look at the new cars in the showroom and speak More

by My CTS
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2019

Always helping This dealership is great, always helpful no matter what their doing. Service manager Pete is the best , he's always willing to make your visit the bes More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Excellent people excellent service! I brought my Cts v in for an oil sensor problem they had me in and out expeditiously couldn’t have gone smoother !! Best dealership in Massachusetts More

by Riviera kev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ellis excellent , Ray Cascio
August 19, 2019

Replacement of tire damaged via construction site. Service personnel at Colonial Cadillac are knowledgeable, professional and personable. Attention given to customers'/clents' needs and time constrain More

by Dr.D
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : the service technician who assessed, ordered, and installed my replacement tire and Peter and Bryon who always make certain I leave with a clean car., Ray Cascio
August 11, 2019

Great service! Colonial Cadillac has always given great service, They are a premium outfit. I have owned my Cadillac for 5 years and wouldn’t go anywhere for servi More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Cascio, Mike Bordonaro
July 29, 2019

First time at this location We just moved to the area & this is my first time getting an oil change at this dealership. I was very happy with the whole process! More

by Brittneyz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
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