Colonial Chrysler Jeep Dodge RAM

From someone that hates the car buying process My family and I were looking to upgrade to a newer used car. After months of internet searches, weeks of phone calls, and weekends spent going from de My family and I were looking to upgrade to a newer used car. After months of internet searches, weeks of phone calls, and weekends spent going from dealer to dealer we found what we were looking for at Colonial of Hudson. When I first saw the car in question it was on their web site. I sent an e-mail to them asking if it was still available. Within minutes I received a reply from Chris Farias. He said yes the vehicle is still available. (Let me preface this) We fell for the bait and switch a few times at other dealerships and was not too happy. Anyways. I asked if we could take a look at it later that day. "Of course" he said. I told him we would be by late that afternoon. When my son and I arrived the car was right in front ready to go. Chris greeted us at the door. Very pleasant. He told us to take a look at the car, he needed to get some plates for the test drive. When he came back he was right up front with us and told us he had to jump start the car to get it going (red flag). He showed us all the options and features for the car. Very knowledgeable about the product. During the test drive he answered any and all questions. Upon return to the dealership he asked what we thought. I said its a very nice car, however I would like my wife to be able see it. He was very understanding. Asked when she would be able to come by and see it? I said Tuesday afternoon (his day off). He said bring her by. On Tuesday (again his day off) we arrived to another pleasant greeting. He said need to get the car. He was gone for about 10mins. When he came back with the car, he again was very upfront about the car needing to be jump started. (red flag #2) Again before the test he made sure to show my wife all the options and features in the car. Again answered all her questions. After the test drive it was time to negotiate a price. One of the first things he did was made sure the battery was either fixed or replaced. As a person who hates the car buying process the negotiations were very stress free, and at no time during this whole process did we feel pressured into anything. After the dead battery incidents they even through in a new one for us. I feel that I got a great deal on the car I was buying and the car I was trading in. After we had agreed on a final price we waited about 20mins and was introduced to Ray Jimenez (financial adviser). Again his greeting was very pleasant. He made sure we understood all of our options for financing. He did mention to us the obligatory extended warranty, once we said no thanks that was the end of it. No pressure at all to buy things we don't need. This whole experience was as stress free as it could possibly be. I highly suggest that if your in the market for a new or used car you give Colonial Dodge of Hudson consideration. I believe you won't be disappointed More

happy wife happy life My wife and I started car shopping about a month ago, we were not sure what we wanted but we knew we wanted an SUV. After finally deciding on either a My wife and I started car shopping about a month ago, we were not sure what we wanted but we knew we wanted an SUV. After finally deciding on either a grand Cherokee or a Durango we shopped at Lahti's Jeep in Leominster and at Ron Bouchards in Fitchburg. We were not happy with the results to say the least. A friend recommended Colonial and we spoke to Ray about an appointment to see both vehicles. On Saturday 11/15 my wife and I arrived at Colonial and we were met by Ray. The dealership was very busy but we were treated like we were the only car buyers there. Ray introduced us to Eddie and Eddie to care of us from every aspect we could want. After test driving the Durango my wife decided it was going to be jeep. We told Eddie the colors we were interested in and he brought us to the lot to see our new vehicle. After deciding on the color the rest was easy. We got more than we expected for the trade based on other dealerships and the price of our new jeep was right where we wanted it to be. Ray and Eddie truly made our experience at colonial 5 star ***** my wife could not be happier and a big thank you to every one at colonial. Thank you, John P More

Great Customer Service This is the third Jeep we purchased from this dealership and Eddie Bhatty. Eddie has always been very profesional and will go out of his way to make a This is the third Jeep we purchased from this dealership and Eddie Bhatty. Eddie has always been very profesional and will go out of his way to make a customer experience a happy one. He gave us the best Financing and payment options. Go see this Dealership and ask for Eddie and Good luck. Frank Magrath More

Great customer service Scott was a pleasure to work with throughout my car buying experience. I'm not an experienced buyer, and he made the process seem easy. Colonial worke Scott was a pleasure to work with throughout my car buying experience. I'm not an experienced buyer, and he made the process seem easy. Colonial worked around my personal schedule to get me into my new car as quickly as possible, which was much appreciated. Thank you! More

Pleasant purchasing experience, friendly and helpful. I went there with my wife because we saw a great deal on a car on their website. We called first to ensure it was as advertised. It was exactly as des I went there with my wife because we saw a great deal on a car on their website. We called first to ensure it was as advertised. It was exactly as described by the sales person. They worked with us to get a good financing offer, and offered us beverages and food if desired. There was no pressure, and the showroom was warm and pleasant. It was one of the better purchasing experiences we have had. More

I never expected this! I have NEVER financed a car on my own. It has actually been one of the most dreaded things. I have been avoiding! I have less than perfect credit, no I have NEVER financed a car on my own. It has actually been one of the most dreaded things. I have been avoiding! I have less than perfect credit, no cosigner, recently moved to the area and not that much to put down on a car. The only think I knew was that I can afford the car payment since I moved for a new a career. Ray listened to my whole situation on a Wednesday and by Friday he called me and said he had a car with my name one it. (typical of a car dealership right?) So I was like oh boy here we go, but when I went down to pay the guys a visit on Sat their service was amazing! Eddie and Ray did not treat me like another number sale they were actually concerned about what I wanted and what I could afford. I looked up the Kelly blue book value of my car and they definitely got me the best value and made it possible for a first time car buyer with not so perfect credit to get financed. THANK YOU GUYS!!! KJ from Newtonville More

vehicle purchase bought a used mustang gt,they were very easy to deal with.so far it has been a pleasant experience at Colonial Automotive Group.My husband is very ha bought a used mustang gt,they were very easy to deal with.so far it has been a pleasant experience at Colonial Automotive Group.My husband is very happy he got his mustang. More

Purchase and excellent service This our 5th time buying at Colonial Chrysler Jeep Dodge. Tony Tedesco is amazing, he really care about us, made our purchase so easy . Spent his time This our 5th time buying at Colonial Chrysler Jeep Dodge. Tony Tedesco is amazing, he really care about us, made our purchase so easy . Spent his time explaning how the car works, how can I set up my phone on car system. All of them go above and beyond to help you. I am very happy with my 2015 Dodge Jorney, amazing car. My family and I definitely recommend Tony Tedesco and and Colonial Dodge to my friends and family. Ana Corsani More

Great Experience at Colonial Dodge Eddie helped me a lot with his experience and kindness, I bought a work Cargo Van with him and I'm very happy with everything. Thank you all! Ken Eddie helped me a lot with his experience and kindness, I bought a work Cargo Van with him and I'm very happy with everything. Thank you all! Kennedy Teodoro More

Puchase made easy Being an amputee is very challenging and being an amputee driver is even more of a challenge! Eddie and Mike at Colonial Jeep made purchasing a new v Being an amputee is very challenging and being an amputee driver is even more of a challenge! Eddie and Mike at Colonial Jeep made purchasing a new vehicle a much less challenging experience the ever before. They both went above and beyond to make the entire process a pleasure. I would not hesitate to go back to Colonial Jeep in the future. Thank you both. PATTY More