Colonial Chrysler Jeep Dodge RAM

This is my second car purchased thru Eddie. His product knowledge and service has been excellent. I would recommend him with confidence. He is miles ahead of sales people I spoke with at other dealerships knowledge and service has been excellent. I would recommend him with confidence. He is miles ahead of sales people I spoke with at other dealerships I visited. More

David worth and Mike Ballos were both very help full helping me during my purchase experience. The car was foe my wife and she hasn't bought a car in over ten years. Lets say I don't like dealers in gen helping me during my purchase experience. The car was foe my wife and she hasn't bought a car in over ten years. Lets say I don't like dealers in general. But this experience was different the knowledge of the sales person david and the help mike gave us was priceless. David was very patient with all our questions and answered everyrhing in a timely manner. I would deffinatly send people to colonial because they only care of customer wishes and not just selling a car More

I came to the dealership looking for a car I have been shopping for 2 months now. I'm young woman and every dealer I've gone treat me like an idiot.I found this dealer online and somehow click the link an shopping for 2 months now. I'm young woman and every dealer I've gone treat me like an idiot.I found this dealer online and somehow click the link and landed up on their website. I found that their website was very easy to navigate and I found a car that I thought would fit my price range. When I showed up to the dealer I met David who shot me down and went through my needs and wants.he really listened to what I needed for my family made the negotiations very easy and I found his service impeccable.David took care of Meand made me feel really comfortable I would recommend this dealer to any one that really wants a carand doesn't want to deal with a stereo typical dealership these people know what they're doing and they care about customer servicethey made what I thought was impossible task easy I'm glad to say I'm very happy with my new vehicle and I've had no problems so far. More

Eddie was very good to work with. He cut through the BS and gave be a good deal. I would go back to see him at Colonial and gave be a good deal. I would go back to see him at Colonial More

Jerell was excellent sales rep along with ray and mike excellent 3 people I ever dealt with in buying a new vehicle very nice job excellent 3 people I ever dealt with in buying a new vehicle very nice job More

This is my second car from Eddie and he did an amazing job I'm really pleased with his business. I would recommend him to anybody. job I'm really pleased with his business. I would recommend him to anybody. More

I bought a car from Eddie and he was very helpful. I would recommend anyone to go see him if you are looking to buy a car! Very friendly and nice!! would recommend anyone to go see him if you are looking to buy a car! Very friendly and nice!! More

Eddie was very helpfully and knew a lot about the product. I felt at ease when he went over all the paperwork. I would recommend Eddie to my friends and family! product. I felt at ease when he went over all the paperwork. I would recommend Eddie to my friends and family! More

We were very happy with the service at Colonial... Our sale person and the sales manager were honest, friendly and pleasurable! Very pleased with our recent car buying experience! sale person and the sales manager were honest, friendly and pleasurable! Very pleased with our recent car buying experience! More

Overall a lukewarm experience. We loved how Chris Farias stayed close throughout the process, answering all our questions and not being too pushy of a salesman. Ray was a good guy to interact with as wel stayed close throughout the process, answering all our questions and not being too pushy of a salesman. Ray was a good guy to interact with as well. He handled us a good as Chris tried to (more on that below). This is where the excitement of buying a new car ended for us. As stated, Chris was wonderful. When I gave him a number that we wouldn't go beyond for a monthly payment, he brought us one that was just about close enough close enough. It was higher by enough that after all the payments were made, we would be paying $1000 more for the car. We were told that adding a remote starter would add $500 to the vehicle price. During the dealmaking, Chris alerted us to the fact that it would be closer to $800. I feel that this was a cheap move by sales management to get a few hundred bucks out of us. This on top of the slightly higher payment we agreed to. We had our mind set on a particular vehicle that lacked that one feature. On a $34,000 vehicle, they should've thrown that in. When delivery day arrived, the sales manager sent our salesman out of state, so we were left thinking "who/how does the delivery happen now.... who will deliver the car to my wife?" Chris was very apologetic and wanted us to call him on his cellphone and let him know when we were coming and he would make sure "someone" would be waiting for us. I could tell Chris was uncomfortable, but that wasn't good enough for me. Since my wife was going alone, I called his boss, Mike. I told Mike that we were supposed to get our car today, but he sent Chris out of town. He told me "Oh, anybody get give you the keys." That isn't an acceptable answer so I said that I didn't want my wife to be just handed the keys and told good bye. She deserves a full delivery. He suggested that we take the car and come back with any questions Monday (it was a Friday). I told him I expected a full delivery of the car and we shouldn't need to come back. He said "I'll find someone to do it." Not very professional, considering we just spent near $30K and didn't even have the car yet. It speaks to how forming a "relationship" with your salesman means squat, because "anybody can give you the keys...." How about an apology for sending Chris away and displaying at least a little urgency to the matter, since the customer is a little nervous. In the end the salesman that delivered the car to my wife did a good job and she is very happy with the car. The handling of the delivery timing was unprofessional. There was no reason to send our salesman away and treat us like an afterthought on delivery day. I wish I could rate the overall experience "FAIR", but all I can choose is "BAD" or "GOOD". It wasn't horrible, but it wasn't quite to the level of "good" either. I would recommend the dealership to someone else because I generally have great experiences with the service department. More