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Colonial Ford of Marlboro
Marlboro, MA
1,336 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,336 reviews
Verified Customer
December 16, 2022
I would definitely purchase another vehicle from mark and his team! They made the process painless and easy! his team! They made the process painless and easy! More
by legacylandscape
December 12, 2022
Always a good experience. Bob and his crew are very professional and easy to work with. Everything is always done right the first time. I highly recommend. Bob and his crew are very professional and easy to work with. Everything is always done right the first time. I highly recommend. More
by mlc3264
December 09, 2022
Bob and his crew are always easy and fun to deal with. Kudos to management aslo as they have recently painted the place (well overdue). They have also redecorated the waiting area. Kudos to management aslo as they have recently painted the place (well overdue). They have also redecorated the waiting area. More
by Mel78
December 05, 2022
Silvio was amazing. I called him about needing to turn in my lease. I wanted to try a new suv. He found a beautiful Edge for me quickly. He also made it very easy for me I called him about needing to turn in my lease. I wanted to try a new suv. He found a beautiful Edge for me quickly. He also made it very easy for me to go to his house to look at it and than pk it ip. I was unable to drive to his shop. More
by dbdunn1
Employees Worked With
December 05, 2022
Always great service, done quickly at a good price. Always helpful no matter the problem. Always helpful no matter the problem. More
by Fleetbuyer
Employees Worked With
December 02, 2022
The woman at the middle desk (I am sorry I forgot her name) was very nice. She went out of her way to make me feel comfortable. name) was very nice. She went out of her way to make me feel comfortable. More
by Javid
November 30, 2022
Always great service. I had some custom requests which were happily accepted and delivered upon. I had some custom requests which were happily accepted and delivered upon. More
by cem
Employees Worked With
November 30, 2022
I brought my Explorer there a month ago. Was told 1 part for my gps was back ordered. The rest would be in the next day. Called today and the service women was a complete xxxxx. Told her my Was told 1 part for my gps was back ordered. The rest would be in the next day. Called today and the service women was a complete xxxxx. Told her my name and she huffed. Came back on the phone to tell me all parts were back ordered. I asked when they were expected and she said when they come in. I asked to speak to the service manager and she would let me speak to him. I asked her more than once to speak with him. I’m in customer service and this is not how you treat customers. I’ve been a customer for over 10 years not no more. I found another dealer that was able to get the part next week for me. More
by Atrottier
Employees Worked With
