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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
744 Reviews

744 Reviews of Colonial Ford of Marlboro - Service Center

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November 28, 2023

This dealership service department keeps getting better. Their service is fantastic and response to any issues have been clear and concise. It’s the first time a dealership has informed me that they coul More

by GBKASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Coupon price for oil chng & tire rotation was not met. Shop Supplies added $4.xx + other charges. Very anoying! More

by dalecbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Kallenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

They were able to get my vehicle in very quickly kept me informed on the process and had the vehicle done when they said it would be done More

by scottrenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

It took a long time for someone to show up so I could pay, but I recommend More

by deylamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Quality service provided with good communication throughout the process. Appreciate the honesty and transparency, as well as the flexibility to the customer More

by josuesdiaz15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

The customer service is excellent! My vehicle was taken care of quickly and efficiently. Thanks! More

by danielt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Friendly, service completed on time, everyone is professional, I will not hesitate to return for next service appointment. More

by DAVESHOMESERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

pleasure doing business with people who know how to communicate with their customers, in person or either text or phone call follow up. More

by WMHOPPY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Fontaine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bhatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ackerman
November 02, 2023

Best experience by far. Would not consider going to another. Friendly knowledgeable. Caring and considerate. More

by Bwebber66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Professional service , keep you well updated on status of your vehicle. Very satisfied and would highly recommend More

by jmdurant788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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