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Colonial Ford of Plymouth
Plymouth, MA
3,191 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,191 reviews
April 04, 2017
Wishes and Wants came true My husband and I have shopped many dealerships over the years (40+) and we're back to our local Ford dealer. Bill O'Neil worked with us to find what My husband and I have shopped many dealerships over the years (40+) and we're back to our local Ford dealer. Bill O'Neil worked with us to find what we were looking for a low mileage 2014/15 Edge. I can't begin to tell you what a pleasure it was to work with a sales person that had our interests 1st. Colonial Ford, Bill O'Neil and Shane Conroy (The Money Man) understands what Customer Service means.. Thanks Bill & Shane My Edge is just what I wanted Jean H More
by Jean H
Employees Worked With
Shane Conroy, William O'Neil
April 04, 2017
an accommodating process ! first exposure to Colonial Ford or Ford products. John Collas exhibited positive qualities as a representative of this dealership. He was very thorou first exposure to Colonial Ford or Ford products. John Collas exhibited positive qualities as a representative of this dealership. He was very thorough and informative in explaining the highlights and operation of the vehicle. The test drive was done over a selected route so that the various handling qualities of the Mustang were properly exhibited. John was serious about his job but could accomplish the end product in a fun way. I wouldn't hesitate to recommend him to friends !! More
by pony71
April 03, 2017
Electrifying Experience! John Collas at Colonial Ford was recommended to me by a friend. This was the first time I bought a car where the sales person actual knew about the ca John Collas at Colonial Ford was recommended to me by a friend. This was the first time I bought a car where the sales person actual knew about the car I was purchasing and could tell me about it. Although I researched this vehicle quite extensively, it was nice to have him walk me through everything prior to test driving. I bought the car during a challenging week in where it was difficult for me to come to the dealership to sign off on paperwork, but John went out of his way to drive to me so we could get it done in timely manner. He was a true professional and made me feel comfortable during the entire process. Dell, the sales manager, was able to offer me the price I needed for my trade-in, while also keeping my monthly payment and money due at signing where I needed. There was an issue where the car I purchased had SO many incentives that they were having trouble applying all of them to the principal amount of the car (to bring the monthly payment down). Shane, the finance manager, was able to work with Ford and get the approval codes so my monthly payment stayed low and where I needed it to. I want to thank the team Colonial Ford for helping me with my purchase. John has already followed up with me about my car to make sure everything is going great. He has made himself available if I have any issues post-purchase. For anyone interested in buying a Ford (and in my case an Electric Ford Focus) I would recommend John to my friends and family. Thanks John. More
by mattajohnson
April 03, 2017
Excellent My husband and I have never been to Colonial Ford but always heard wonderful things about it so.....We came down, met this terrific sales man, Vito Um My husband and I have never been to Colonial Ford but always heard wonderful things about it so.....We came down, met this terrific sales man, Vito Umbro, he spent a few hours with us and we were driving home in a new vehicle!!! Thanks so much Vito, Dell and Frank for helping us get our new car!!! ;) More
by hinkleyrhonda
Employees Worked With
April 03, 2017
Above and Beyond I had purchased a 2013 F-150 and spoke to William O'Neil who helped show me my options and being a first time buyer worked to get me on a suitable pay I had purchased a 2013 F-150 and spoke to William O'Neil who helped show me my options and being a first time buyer worked to get me on a suitable payment plan. I ended up hitting a roadblock (so to speak) when i ended up out of work and didn't think there was any way I could afford the truck, but with the help of Bill O'Neil, Shane Conroy and John Smolak they aided in financing an insurance plan and finding an affordable rate that saved any hassle. Any dealers will have a salesperson, but the people at Colonial Ford will go to any length, not to make the sale, but to ensure that you are well taken care of and happy with your vehicle. They took months to help make sure that I got done what was needed and contributed far more than i could have asked. I can't imagine going anywhere else to buy a car than a place that treats you like family. More
by Alex44
Employees Worked With
Shane Conroy, John Smolak, William O'Neil
April 01, 2017
Professional and courteous It was a pleasure dealing with Domenic DiMascio at Colonial Ford of Plymouth, Ma. He was courteous, professional, and most of all, not pushy. We kne It was a pleasure dealing with Domenic DiMascio at Colonial Ford of Plymouth, Ma. He was courteous, professional, and most of all, not pushy. We knew what we wanted and he found it for us at the price we wanted to pay. Shane Conroy helped us with financing and was also a pleasure to deal with. I would recommend this dealership. More
by Wercak
Employees Worked With
Shane Conroy, Domenic DiMascio
March 31, 2017
New Truck Purchase Working with Dennis Leoleis was a pleasure. He made my experience effortless and he is a true professional. I highly recommend both Dennis and Colonia Working with Dennis Leoleis was a pleasure. He made my experience effortless and he is a true professional. I highly recommend both Dennis and Colonial Ford!! More
by Francesco Ruberto
Employees Worked With
Shane Conroy, Dwight Coblazo, Dennis Leoleis
March 28, 2017
Friendly and Accomodating We returned to Colonial Ford having had 2 leases and another purchase in the past. Their staff is always friendly and attentive. This experience was We returned to Colonial Ford having had 2 leases and another purchase in the past. Their staff is always friendly and attentive. This experience was no different. When we initially showed up it was during a snow storm. Bill didn't waste any time and eagerly cleared and warmed up a car we wanted to look at even though we weren't going to test drive at that moment due to the weather conditions. We returned a week later to another banner day for weather (terrible wind chills) where Bill again helped us try out several different cars. Our experience with Bill was extremely pleasant and totally no pressure. As always colonial Ford was willing to work with us on the price and payments to make sure we were comfortable with our purchase. We love our new 2017 Escape and I think part of that is because of the experience at the dealership. More
by nhyland2
Employees Worked With
William O'Neil
March 27, 2017
Highly recommend I chose the local dealership to purchase my new F350 truck. The salesman was knowledgeable friendly and not pushy. Management made quick decisions on I chose the local dealership to purchase my new F350 truck. The salesman was knowledgeable friendly and not pushy. Management made quick decisions on pricing. Finance department couldn't of made it any easier. I highly recommend and will be purchasing another truck here next year. Marc N. More
by Marc
Employees Worked With
William O'Neil
March 26, 2017
Nailed It It was time for my first factory service on my new F-150 so I called Art at Colonial to find out what I needed to do. First, I didnt realize I called It was time for my first factory service on my new F-150 so I called Art at Colonial to find out what I needed to do. First, I didnt realize I called his cell which he answered on his day off. Second, he told me it was already scheduled and on the house. Third, he freaking nailed it, it was scheduled for the very next day! Perfect! Confirmed with the service department and they took good care of me, even adjusted the time to work better with my schedule. Still more than happy I chose to buy from Colonial! More
by Adam Brewster
Employees Worked With
Art Guertin, Anthony Cristiani
