Colonial Ford of Plymouth

I was very pleased with the service I recieved at the counter with the young lady who answered a question about an item in my Escape, The service on the scheduled service was quick and I was on my back t counter with the young lady who answered a question about an item in my Escape, The service on the scheduled service was quick and I was on my back to the Vineyard in about an hour, More

Normal servicing of my 2019 Ford Explorer. The service was great as usual nothing else to report. The service was great as usual nothing else to report. More

We had an appointment. We told the lady who made our appointment that we would wait since we we are coming from the cape.We were early. The parking lot and waiting room were We told the lady who made our appointment that we would wait since we we are coming from the cape.We were early. The parking lot and waiting room were packed. I’m sure it was that you needed more employees. It took over 2 hours until you completed the oil change. Everyone was courteous and helpful. Everyone was working at Full Speed! Hopefully you will be able to get more help for this location. More

Fixed the tire in a timely manner! First time I have used my reward points and the skeptic was pleasantly surprised it actually does work!! I owed nothing for the service. First time I have used my reward points and the skeptic was pleasantly surprised it actually does work!! I owed nothing for the service. More

Colonial Ford xealership has always been spotlessly clean every time I have been there. The employees are professional and concerned about the services needed and take this time to update waiting patron s every time I have been there. The employees are professional and concerned about the services needed and take this time to update waiting patron s More

Excellent work & my service advisor is awesome! ! I highly recommend Colonial to all the Ford owners I know. ! I highly recommend Colonial to all the Ford owners I know. More

Met by Joe Oliveira at end of day. Joe was exceptional. No pressure. Very pleasant even going past his shift time. Pouring rain. Kept us dry by bringing cars into the service area Joe was exceptional. No pressure. Very pleasant even going past his shift time. Pouring rain. Kept us dry by bringing cars into the service area while he ran back and forth from the lot to retrieve our choices. Not once putting any pressure on how late it was getting. It didn’t bother him that we asked to bring the same car back a couple of times. He let my son and I have time to discuss things on our own but was available to answer any of our questions. Joe respected any choices/decisions we were making and he truly was exceptional from the moment we walked in until our departure. Joe certainly made our experience at Colonial Ford pleasurable, even at the end of an exhausting day of car shopping. Truly a great guy! More

All went well, was treated with courtesy and respect and with a slice of birthday cake . It was not even my birthday! with a slice of birthday cake . It was not even my birthday! More

Great experience. The work was clearly explained, no surprises. The cashier saw my USAA card and adjusted the invoice to reflect the veterans discount. The work was clearly explained, no surprises. The cashier saw my USAA card and adjusted the invoice to reflect the veterans discount. More

Great friendly service. My car has its pep back. Don't look at the prices on the website. Often it is much cheaper. My car has its pep back. Don't look at the prices on the website. Often it is much cheaper. More