Colonial Ford of Plymouth

My appointment was a bit urgent And I was accommodated within a day Lots of communication and thrilled the problem was solved and all of my general maintenance was completed. I could not be happier with within a day Lots of communication and thrilled the problem was solved and all of my general maintenance was completed. I could not be happier with the service and the shuttle was absolutely a life saver. More

It is always a pleasure to deal with Colonial Ford. They are knowledgeable and have a good inventory. They are knowledgeable and have a good inventory. More

I worked with Joe (Jose) and Brendan. Joe was amazing and such a pleasure to work with. He took the time to walk me through and have me test drive each truck. He also took my truck to g Joe was amazing and such a pleasure to work with. He took the time to walk me through and have me test drive each truck. He also took my truck to get cleaned and get the cigarette smell out of it (which worked like a charm). Everything was ready when he said it would be and all expectations were exceeded. I also worked with Brendan in Finance, who made the process smooth and easy, and also managed to get me an even lower rate the day I came in to get the car. All in all, I had a great experience working with Joe and Brendan and would recommend both of them. More

They were helpful in getting my Aunt and I home with the shuttle when my car wasn't done and then did all they could to get the car back to me as soon as they could. shuttle when my car wasn't done and then did all they could to get the car back to me as soon as they could. More

Ernesto was able to get my car in for an oil change on a Saturday. He was amazing and communicated well throughout my service. Saturday. He was amazing and communicated well throughout my service. More

Very quick. No charge when couldn’t locate source of burning rubber smell. Clean waiting room No charge when couldn’t locate source of burning rubber smell. Clean waiting room More

My Escape was serviced promptly for oil change, 4 new tires & a few other things. Anthony called and let me know the car was done. He mentioned a bulb also was needed to complete my inspection. It was tires & a few other things. Anthony called and let me know the car was done. He mentioned a bulb also was needed to complete my inspection. It was also done. He is always a pleasure to deal with. I might add Jhaki is great, too! More

Danielle was excellent. Very helpful. Prompt service. Hassle free drop off and pick up. Highly recommended Very helpful. Prompt service. Hassle free drop off and pick up. Highly recommended More

Pleasant shopping experience, friendly staff, felt respected. Did not feel pressured to make a decision. respected. Did not feel pressured to make a decision. More

Dealer has not responded to a promised issue at the time of the sale (providing a 2nd key) that was supposed to be done the week after I bought the vehicle . I waited, then I sent 2 text and phoned once. of the sale (providing a 2nd key) that was supposed to be done the week after I bought the vehicle . I waited, then I sent 2 text and phoned once. I was then forced to visit the dealer face to face on Saturday, got a promise that I would get a call on Monday, that came and went. Sold me the car then I dropped off the face of the earth as far as they are concerned. I'm frustrated and disappointed. More