Colonial Ford - Service Center

Just bought a pre-owned vehicle at Colonial Ford. Tom is a fabulous salesman. I had a concern about a vibration I was feeling while driving. I brought it in for evaluation. Tom assured me car was saf Tom is a fabulous salesman. I had a concern about a vibration I was feeling while driving. I brought it in for evaluation. Tom assured me car was safe to drive and then scheduled a longer appointment for me at my convenience. Danielle was excellent! She went the extra mile to research my concerns and even copied information from online to explain what I was feeling while driving! Very impressed with all the staff at Colonial Ford will definitely recommend them to friends and family. More

My last visit was a very enjoyable experience, Danielle was a pleasure to deal with. She was aware that I was from the Cape and that I was going to wait for my vehicle. I was complete and out of there in t was a pleasure to deal with. She was aware that I was from the Cape and that I was going to wait for my vehicle. I was complete and out of there in two hours. Thank you Danielle and Colonial Ford!! More

Great dealership, excellent service. I always get the best possible service and my car always come back in great condition. I always get the best possible service and my car always come back in great condition. More

These guys are great they always take care of me with any issues Been using them for over 10 years and they’re always reliable issues Been using them for over 10 years and they’re always reliable More

Danielle in service is amazing! I never have to worry when I drop my car off for service. She always keeps me posted with what’s going on and if something needs to be addressed! I never have to worry when I drop my car off for service. She always keeps me posted with what’s going on and if something needs to be addressed! More

I’ve found the service dept people very respectful, honest & friendly every time I go there..including the shuttle drivers & valet. Repairs are always done right & if there’s a delay, I’m notified imme honest & friendly every time I go there..including the shuttle drivers & valet. Repairs are always done right & if there’s a delay, I’m notified immediately & offered a loaner. More

Top notch service advisors. Service dept has elevated to high end. Definitely five star rating Service dept has elevated to high end. Definitely five star rating More

This dealership is one of the nicest ones I have been to. Everyone is friendly, It is clean and they have a really nice waiting area with complimentary coffee, bottled water and snacks. The service department Everyone is friendly, It is clean and they have a really nice waiting area with complimentary coffee, bottled water and snacks. The service department is also top notch. More

After the fifth attempt it appears this intermittent Front Crash Alert/Camera error has been cured. Danielle was the Rep First assigned, before this glitch appeared, and I was very pleased with her deme Front Crash Alert/Camera error has been cured. Danielle was the Rep First assigned, before this glitch appeared, and I was very pleased with her demeanor and feedback, Then I worked with two other Reps, who I notice are no longer at service desks, that were less helpful or responsive. So when I kept having issue I made an effort to get my appointment schedule through Danielle and though it took a couple attempts with 3 parts and two cables along with several computer reprograms, holding my breath I’ll say it’s fixed. During the process I’ve been kept informed. More

excellent service start to finish. Text message reminders, checking in at the service desk, comfortable waiting room with wifi, quick check out. Text message reminders, checking in at the service desk, comfortable waiting room with wifi, quick check out. More