Colonial Ford - Service Center

Very responsive and helpful. Great attention to detail. Car was left as clean as was expected. Thank You All… Great attention to detail. Car was left as clean as was expected. Thank You All… More

18 dollar solenoid cost 509 dollars in labor to install in car with 37,000 miles on it. Told it was Not covered. Will never go back there or to ford again in car with 37,000 miles on it. Told it was Not covered. Will never go back there or to ford again More

I have been to a couple different Ford dealerships and Colonial hands down is the best one. Brianna is such an asset to the company. She goes above and beyond to make sure that fixing your car is the leas Colonial hands down is the best one. Brianna is such an asset to the company. She goes above and beyond to make sure that fixing your car is the least stressful it can be (which is a hard task). She is always upbeat, and customer-orientated. The reason I come back is because of the amazing service and calm environment. I was blessed that Robbie was working and able to diagnose and fix my car in about 2 hours or less. He is for his customers and hands down another asset to Colonial. I feel that they truly want you to drive a safe and fixed vehicle and it's their mission to do so. More

Had oil change appt. 10:30am. Promised on phone it could be done by 2pm, because I had to work at 3:30pm. Dropped off in the morning, was also promised work could be do 10:30am. Promised on phone it could be done by 2pm, because I had to work at 3:30pm. Dropped off in the morning, was also promised work could be done by 2pm. 1:45pm texted Ford asking if car done. No reply. 2:15pm texted Ford. No reply. Went down to pick up truck at 2:45pm. Oil change and tire rotation hadn’t even started. Promised 10 minutes. Work finished 30 minutes later at 3:15pm. Late for work. Great that there was no charge for the delay, but delays really inexcusable. It’s an oil change and tire rotation. More

Went for a sticker and they also did my recall which was nice as I was going to make an appointment for that 👍🏽 nice as I was going to make an appointment for that 👍🏽 More

Very responsive and helpful. Great attention to detail. Car was left as clean as was expected. Thank You All… Great attention to detail. Car was left as clean as was expected. Thank You All… More

Easy scheduling, good follow-up and friendly & knowledgeable service advisors. OK communication during the repair process. knowledgeable service advisors. OK communication during the repair process. More

Great experience, polite friendly clean waiting area. I only had to wait thirty minutes before they told me it was ready. I only had to wait thirty minutes before they told me it was ready. More

Always on Time answers any questions very pleasant staff look at what you request I like Colonial Ford look at what you request I like Colonial Ford More

Desk agent was great and made me feel comfortable. The mechanic also was very professional. The mechanic also was very professional. More