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1,220 Reviews of Colonial Ford - Service Center
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October 30, 2023
Quick excellent service Dell Bruce and Glenn helped me out and it was a smooth transaction out and it was a smooth transaction More
by skittle1158
Verified Customer
October 30, 2023
You lied, Multiple times. , Maybe it's a requirement in the Job description. I will never step foot in your place of business ever again. Ever. Liars. , Maybe it's a requirement in the Job description. I will never step foot in your place of business ever again. Ever. Liars. More
by toconnor52
Employees Worked With
ERNESTO.
October 30, 2023
Definitely an amazing experience. I had no expectations of getting my car back the first day after dropping it off - but they did several recalls on my car super quick!! The staff is I had no expectations of getting my car back the first day after dropping it off - but they did several recalls on my car super quick!! The staff is very kind the man that helped me was amazing , you can’t get quality service like this anywhere most days. I would surely recommend this ford in Plymouth to friends who need their fords touched up or friends and family looking to buy a car. I can’t say enough how quick easy and kind the process was. Very grateful!! More
by ASHLEYOB
Employees Worked With
Ernesto , five stars
October 30, 2023
A recall letter was sent from Ford. As difficult as it is to leave the vehicle for the day, I made arrangements, and coincidentally, I’ve experienced nearly all of the recall problems. As difficult as it is to leave the vehicle for the day, I made arrangements, and coincidentally, I’ve experienced nearly all of the recall problems. Not knowing about the recall and having a local shop attempt to fix the issue, which they couldn’t duplicate, they reset the check engine light. It cost me several hundred dollars (I have the receipt including the reset code). The recall parts were not switched out at colonial, telling me there doesn’t appear to be an issue. The Ford Customer Service advised me to take it to another Ford Dealership, which I have an appointment scheduled. This will be my last Ford I’ll ever purchase, and I’ll never return to Colonial Ford. More
by K9BANDITMURPHY
Employees Worked With
October 29, 2023
Great service and Anthony C. Is excellent and I would recommend him to my friends! Is excellent and I would recommend him to my friends! More
by ANNIEFUSION
Employees Worked With
October 28, 2023
Excellent work by the staff and Danielle is an excellent service rep who communicates excellent service rep who communicates excellent More
by keegan4
Employees Worked With
October 27, 2023
Great experience at colonial ford. The service advisors are wonderful. Always keeping me up to date with what’s going on with my vehicle. The service advisors are wonderful. Always keeping me up to date with what’s going on with my vehicle. More
by Bob M.
October 27, 2023
Were fast in helping me find out what was wrong with my vehicle and got it done and a timely manner. vehicle and got it done and a timely manner. More
by MELENDEZ.SELINA00
Employees Worked With
Other Employees :
Fabio Marini
October 27, 2023
I was very disappointed today I paid over $10k And the radio Did not work This is the second vehicle in two weeks that I picked up and the radio and dash screen did not work. radio Did not work This is the second vehicle in two weeks that I picked up and the radio and dash screen did not work. More
by chris
Employees Worked With
October 27, 2023
It was good service to my Ford Fusion, my Ford Escape, and my Ford F 150 and my Ford F 150 More
by BRIANBERT88
