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Colonial Ford - Service Center

Plymouth, MA

4.6
1,230 Reviews

1,230 Reviews of Colonial Ford - Service Center

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August 10, 2023

Very prompt service and kept me posted on progress of work being done. Needed tail light replace and they sent me a video to show me it wasn’t working which was great. More

by janetardy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
August 10, 2023

They took care of me throughout an unexpected issue with a vehicle I purchased. The head of the service department never hesitated to give a replacement vehicle which was delivered to my doorstep and tried More

by jpomakis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

the only people friendly dealership left in mass. Best deals around best prices and great inventory. More

by THEHEIGHTSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Danielle B, is the best to work with in the service department. We work with her for all of our vehicles service and maintenance. More

by ANTHONYC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle B
August 08, 2023

I took my Ford Mustang Ecoboost for problems with engine light. They did the due diligence all they could but when it could not be fixed, they replaced the engine with a brand-new one. I had purchased the More

by AKBANERJEE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

The service was exceptional. Everything was explained to me in detail . The car needed a lot of work. I was able to make the best decision possible and now the car runs great aga More

by DSHARP671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Staff always helpful and assist in getting vehicle in and out as possible. My time is important them. Dealership is always easy to get to even when a customer lives several towns north of Plymouth. More

by burrcornwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Brought in Mach-E Mustang for 10k mile service and BlueCruise software update. Car was ready same day and $27 cost was covered by FordPass points,. Danielle was very helpful. More

by FSMBERNARDS
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Convenient. Professional friendly service experience Convenient proffessional friendly service experience Convenient professional friendly service experience More

by SEDLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

The dealership was very courteous and willing to answer any questions that I asked.All the team members seem to be very helpful. More

by dvallee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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