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Colonial Ford - Service Center

Plymouth, MA

4.6
1,230 Reviews

1,230 Reviews of Colonial Ford - Service Center

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July 24, 2023

I have been a repeat customer at colonial Ford but after my last experience, I will not be returning to get any type of repair. 100% be aware when taking your vehicle to the service department they will 100 More

by casados.cloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cristiani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Colonial Ford of Plymouth responded

Mr. Casados , Please Call me directly at 774-773-3536 as we strive to satisfy every customer 100 % of the time . I understand there is a question about a "Cover" that is not available from Ford or even in he parts schematics for your 2014. Thanks Ron Almeida General Manager

July 24, 2023

Great service easy and convenient to schedule. I love the drive through service bay. Staff was excellent. More

by Greg Ettridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
July 22, 2023

Quick visit to get car code Taken care of quickly and waited comfortably In and out in 30 minutes More

by brian.davies1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MiKe Smith
July 21, 2023

Anthony was very professional and kept me up to date with my service as I waited. With the help of Mike Medeiros body shop manager I was able to complete the repairs needed to pass Massachusetts state inspe More

by JJPEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Medeiros
July 20, 2023

The experience was seamless and actually pleasant. They are proof that buying a car does not have to be stressful. More

by wdonlan
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kjohler
July 20, 2023

Love Colonial Ford service they take good care of my truck and treat me so well even though it is 10 years old. More

by Faithannberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
July 19, 2023

I have been going for years now and also received the best service. I will continue to bringing my cars here for service. More

by AJAMIE625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
July 19, 2023

again, I've been coming to colonial for over thirty years and several owners. the convenience of its location and the quality of service keeps me coming. More

by JOHGLENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Best service I’ve had there yet listen to all my questions and concerns talk to the mechanic. It was a nice change of pace. More

by MJS13069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Louro
July 17, 2023

They got back to me and let me know the status while my car was being serviced. Which you don't get from many places More

by MUDD953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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