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Colonial Ford - Service Center

Plymouth, MA

4.6
1,229 Reviews

1,229 Reviews of Colonial Ford - Service Center

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April 28, 2023

We recently purchased a vehicle and the service was excellent. The salesperson ,Vito was outstanding. He was efficient in taking care of our needs. We were very satisfied with our vehicle and service More

by pinan52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito was excellent at meeting our needs
April 27, 2023

Fantastic service from Colonial Ford. Trade in and purchase of new vehicle was quick, informative, and pleasurable. We would absolutely come back to Colonial Ford and work with Vito for a More

by TGiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Brianna was excellent at getting me in and out quickly for a commercial vehicle DOT inspection. You are lucky to have her representing your dealership. She has a great personality for working with people. More

by sales@myemssupply.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros
April 27, 2023

Jhaki and Brianna and Danielle were wonderful in helping me getting my vehicle serviced because of my car being on a ledge. They took me right in and made me comfortable in their waiting room. The place loo More

by johncarol_g
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros
April 27, 2023

Didn’t clean turbo filters after a service, ended up blowing my turbos which took a week for them to figure out. Ended up paying 10k total Besides that my service advisor was the best. 10/10 very hel More

by JT
Recommend Dealer
No
Employees Worked With
Brianna Medeiros
April 27, 2023

I was in last month to have my F150 serviced and tires rotated. Some thing I just noticed today while washing the truck, the tires were never rotated. I am very disappointed that this was not done, as I w More

by kzar22
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Service was quality and efficient. Was ready when arrived, took me in right away and waited less than 45 minutes. More

by BOBROMERO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

The service is great they are always on time with their work and the waiting area is excellent. More

by J4779N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

The service department were very professional and knowledgeable. Our service rep took care of us and was very helpful. Great job. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
April 25, 2023

Anthony C. was my advisor when I brought my car into Colonial for an issue. The process was simple and quick. Thank you so much! More

by JULIAKAHA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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