Colonial Hyundai

oil change was completed on time and service adviser was help full in answer my questions and the sale person was very nice and explain everything about the car was completed on time and service adviser was help full in answer my questions and the sale person was very nice and explain everything about the car More

Late stop into service center I had sudden loud hard thunking sound when shifting from park to drive or reverse and back into park. This was as I was driving home from work. I got I had sudden loud hard thunking sound when shifting from park to drive or reverse and back into park. This was as I was driving home from work. I got to service ctr at 6:00 without appt knowing they coles at 8. I had to know if my car would be safe to drive to work the next day. They were busy with only 2 technicians,but able to check it out by 7:30. Donna was excellent! She told me the car was safe to drive and explained the problem thoroughly. She said they had to order the parts. She will call me when received to sched the repair. My thanks go to Donna. More

Great car buying expierience! I was very anxious about buying a car when I went into the dealership but the minute I stepped in the door they made me feel comfortable. And Lou was I was very anxious about buying a car when I went into the dealership but the minute I stepped in the door they made me feel comfortable. And Lou was perfect at making me feel comfortable and did a great job of finding me a car that I loved from the minute I got behind the wheel. I hadn't bought a car in about 18 years and I can't express my gratitude for the care and kindness I was shown. More

Oil Change I was in and out fast, service was good, asked to have the seat belt sensor checked on passenger front seat, but it is still coming on. Will call to I was in and out fast, service was good, asked to have the seat belt sensor checked on passenger front seat, but it is still coming on. Will call to have it checked again. More

Awesome Experience Katie is amazing, a stress free shopping experience —end result a car with loads of value. Thank you for a wonderful day. Rochelle & Bernie Blunt Katie is amazing, a stress free shopping experience —end result a car with loads of value. Thank you for a wonderful day. Rochelle & Bernie Blunt More

Purchase Of new Car I purchased 6 vehicles at Colonial Hyundai over the years, this was the best experience. No pressure and very helpful, both the sales associate, Mr Ka I purchased 6 vehicles at Colonial Hyundai over the years, this was the best experience. No pressure and very helpful, both the sales associate, Mr Karwat and the credit manger, Ryan. In the past dealings, I always came away with"HeartBurn". Thank you Ted and Ryan. Joe Caruso More

A great experience The service advisor who took care of me was extremely courteous and helpful, and always has been. I feel very confident when I come here . The service advisor who took care of me was extremely courteous and helpful, and always has been. I feel very confident when I come here . More

Oil change and tire repair JP was courteous and thorough and kept me up-to-date on the service. That was being performed on my 2017 Hyundai Santa Fe SE JP was courteous and thorough and kept me up-to-date on the service. That was being performed on my 2017 Hyundai Santa Fe SE More

Painless as compared to past new car purchase process. The overall process was good. I want to send Kudos to Andrew Trofa. What an asset he is to your sales team. The only thing that I believe should be ch The overall process was good. I want to send Kudos to Andrew Trofa. What an asset he is to your sales team. The only thing that I believe should be changed, in your sales department, is the extended warranty pitch should be given prior to being told you are done and will be out the door in minutes, after purchase is complete along with paperwork. I do not know what happened here but we had missed lunch and were told we were done and while waiting another "15 minutes" approached by Ryan in regards to us declining the extended warranty. This took another 45-60 minutes to convince us to buy only after he explained the reasons and the deal we could get the additional 5 year warranty bumper to bumper for. We have never bought an extended warranty with a new car purchase prior to this time as we did not keep the cars much past 5-6 years. The main reason we bought into the extended warranty was for two reasons. First we figure this will be our last new car purchase as we are both retired now. Second due to the fact that there are so many advancements in new car technology, which is beyond my control, you must be a rocket scientist to fix anything and it is very costly to have the work done. I do want to add that I appreciate the time Ryan took with us so we could make an educated decision. I wish only that we would have had this information prior to thinking we were practically out the door. But overall I would send business your way. More