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Colonial Hyundai

Downingtown, PA

4.1
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions! The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, or Santa Fe, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on-all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
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4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,075 reviews

September 05, 2020

Came in for a state inspection and oil change. Had a few questions and Brian was great and came out to my car so I could point a couple of things out. I was told 90 minutes and that’s exactly what it took. More

by JKG3.FRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Okubo
Sep 08, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and please let us know if there's anything else we can do for you! -The Colonial Team

September 04, 2020

Colonial Hyundai of Downingtown is the dealership that treats you more like a neighbor than a number by providing Quality Customer Care and no lip service. More

by dvictoria986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ashdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Ballezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Darnell Hines and Mr George Clark, Rob Barba, David Smith, Kevin Wagner, George Clark, Felicia Jones
Sep 08, 2020 -

Colonial Hyundai responded

Thank you for the kind review! We do our best to provide top notch customer service and to provide an exceptional experience every time! We appreciate your business and hope to see you again soon! -The Colonial Team

September 03, 2020

Donna is awesome! She informs you of everything they're going to do, gives frequent updates, via text, and explains everything that was done. She's the best. I have to admit, I miss the car wash after ev More

by CALLNURSEJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate you leaving us some feedback on what was great and on areas we can improve upon. We're grateful for your business! -The Colonial Team

September 02, 2020

Services were very good will keep coming back for service and to buy cars at this dealership. Nice group of people to work with thank you More

by JIMD930
Recommend Dealer
Yes
Employees Worked With
Jim Ballezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Provence
Sep 08, 2020 -

Colonial Hyundai responded

Thank you for the review Jim! We are so grateful to have you as a customer and we look forward to seeing you next time! -The Colonial Team

September 01, 2020

Every time I get service here, I am told how “unsafe” my vehicle is because I do not get the expensive recommendations or need an inspection which I opt to do at a different provider. I should not be berate More

by DOEEYES79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Feliciano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Colonial Hyundai responded

Hi Dooeyes79, Thank you for taking the time to write us a review, we appreciate the opportunity to see how we can do better. In your case, based on your feedback, it seems that we needed to maybe make the suggestions more transparent since you were not here with your vehicle. Typically, when clients are with the car at the service visit, here at the dealership, we have a chance to show them what's needed/suggested. In that case, it's easier to make confident decisions. We additionally have software that will allow us to send you images of the suggestions. I can also check into that to confirm that we in fact recorded images of the suggestions once we speak. If you don't mind, please reach out to me directly and I can provide some clarity and we can put together an approach to get your car through the suggestions we made. Again, thank you and I look forward to a conversation on how to possibly make this experience a more pleasant one. Sincerely, Kevin Wagner Service Manager 484.364.3772 kwagner@colonialhyundaipa.com

September 01, 2020

This is the fourth car I purchased from Colonial. Lou Zeigler is easy and great to work with. The experience was easy and pleasant. Great that there are tables set up outside. More

by SBKOCHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

I dealt with this dealership in the past, I trust them, the salesmen are knowledgable about their cars, and different options, I went up there just to look, but I ended up buying a new 2020 Tuson. The be More

by beatle325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

Jack Provence was extremely friendly and did well explaining everything! He was very informative and welcoming. He was able to answer any question we had. More

by natalie.hartman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Provence
August 29, 2020

”Had a fantastic experience buying my vehicle from ” Had a fantastic experience buying my vehicle from Colonial Hyundai . Christina is great to work with. It was a one-stop shop for all of my question More

by Izzy
Recommend Dealer
Yes
Employees Worked With
Christina Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Jack was knowledgeable, friendly, and helpful. I leased a 2021 Hyundai Tucson with him and he made the experience very simple and walked me through it step by step. More

by wgioconda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Provence
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