Colonial Hyundai

Great customer service. Did multiple services and I did not have to wait too long. The only place I take my Tucson to get serviced. not have to wait too long. The only place I take my Tucson to get serviced. More

Fast and very efficient. I was very happy with the service that I had received. They were very friendly and if you need help they were there for you. service that I had received. They were very friendly and if you need help they were there for you. More

I waited over 3 hours to find out the part I needed was on back order. 3 hours. And no one called, I had to call to find out what the status was. on back order. 3 hours. And no one called, I had to call to find out what the status was. More

You lost my lug nut key. This is the third time this has happened. I want to know that my key is being replaced at no cost to me, happened. I want to know that my key is being replaced at no cost to me, More

Everything went fine with appt. Donna in service is very easy to deal with and makes it easy to get in and out from appt. so you can get on with your day. easy to deal with and makes it easy to get in and out from appt. so you can get on with your day. More

Professional, helpful and Knowledgeable!Very easy to Professional, helpful and Knowledgeable! Very easy to work with ! I recommend they highly ! Steven, Michael, Chris and Vish worked with us th Professional, helpful and Knowledgeable! Very easy to work with ! I recommend they highly ! Steven, Michael, Chris and Vish worked with us through the entire car buying process --- went smoothly and quickly. More

Everyone we engaged with on your staff was kind, helpful and also enjoyable. We appreciate your thoughtfulness in working with us while adhering to safety protocols during our pandemic. and also enjoyable. We appreciate your thoughtfulness in working with us while adhering to safety protocols during our pandemic. More

Dealership was clean and inviting. Sales person I worked with was very polite and friendly. There was no pressure to purchase anything I didn't. Overall a great experience. with was very polite and friendly. There was no pressure to purchase anything I didn't. Overall a great experience. More

Been back almost every week for issues with the steering and noise was told do to mileage by the manager! then the other time not sure! and the other time you must have good hearing! xxx really they used to and noise was told do to mileage by the manager! then the other time not sure! and the other time you must have good hearing! xxx really they used to take care of their customers even if it was a light bulb they would take 3hrs and make sure the housing and nothing else was wrong and not have to come back from months except reg maintenance now they replaced a rack and pinion not to long ago the same day same noise do to bolts and nuts not being tighten then right tie rod had play in it like why would you let someone leave and come back again etc and not check everything and have a expensive parts installed and order and not check everything else and order it was told this time because the tie rod didn't seem bad again xxx! More

Colonial Hyundai has an excellent sales and service team. I came in as a first-time buyer to look at cars on the lot, and found one I had seen posted on their website that I liked. I was promptly greeted, ha I came in as a first-time buyer to look at cars on the lot, and found one I had seen posted on their website that I liked. I was promptly greeted, had all my questions answered, and was offered a test drive. I had come on a bicycle, and they were nice enough to put it in a secure place for me until I returned. The car was everything I expected, and after some deliberation, I decided to go for it, since the price was reasonable. They were very patient, friendly and helpful; not pushy or overbearing at all. When it came time to go inside to close the deal, everyone was responsibly following COVID safety measures. I threw every curveball I had at them, and they hit it out of the park every time. For example, I didn't have a PA license yet (having just moved from out of state), and no car insurance either. They referred me to an insurance broker who found me a great deal over the phone, and the sales staff printed out my insurance card for me directly from email. Also, they were incredibly patient working with my out-of-state bank to ensure my check would clear. They gave me a dealer plate overnight so I could go to the DMV the next morning to get my drivers license, and then return to swap in a newly registered plate. They were transparent about all the fees, expenses and financing, and the paperwork went like clockwork. They made sure I knew everything there is to know about my car before I left the lot, and showed me how to get my smartphone app working successfully with the car via Bluetooth. Not only were they super helpful, but they operated well as a team. I'll definitely be going back regularly for my tuneups and service. These folks know their stuff, and they put the customer first. I definitely recommend shopping at this dealership! More