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Colonial Hyundai

Downingtown, PA

4.2
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions! The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, Santa Fe, or Palisade, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on, all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
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4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,075 reviews

January 03, 2020

Great employee, timely service, but I almost got overcharged Donna was an awesome rep and the work was done well and on time. However, if I hadn’t noticed an overcharge on the invoice, I would have overpaid $134 More

by JANELOUISE228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review, we would like to sincerely apologize for the mistake that was made on the invoice. Although it was a mistake within the system, we apologize for not catching it sooner. We certainly will make sure that does not happen again. Thank you for your business and we hope this situation will not deter you from visiting us again in the future! -The Colonial Team

January 03, 2020

Awesome Service Sales rep jack Provence, sales mgr Andy smith and finance mgr George Clark were outstanding they all were very helpful and efficient, candid, and help More

by RONCARDAMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Clark, Andy Smith, Jack Provence
Jan 07, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience! It was our pleasure to work with you and answer all of your questions. We are so glad we were able to provide you a positive experience during your visit and hope to see you again! -The Colonial Team

January 03, 2020

Friendly service Appointment at a time that works for me with my hectic schedule. Service department kept me in the loop of what was going on with my car. Figured ou More

by TKAUTERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Jan 07, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate you trusting us with your vehicle and we work hard to keep our customers fully up to date with everything we are doing to their car. It was our pleasure to work with you and we hope to see you again soon! -The Colonial Team

January 02, 2020

Above and beyond It was New Year's Eve after 2 when I called because I had a giant nail in my tire that was already plugged, I needed a new tire. Not only did they hav More

by TKAUTERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Escobar
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for the kind review! It was our pleasure to handle this situation for you and to take the stress out of your New Year's Eve! We appreciate your business and look forward to working with you again in the future! -The Colonial Team

January 01, 2020

Flat tire I brought in my flat tire to be repaired. Donna took charge in seeing that it was done in a timely fashion. I was pleased. More

by felice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We were glad to assist you and appreciate your business! -The Colonial Team

January 01, 2020

Awesome experience From the time I contacted the facility via email to the time I walked through the doors everyone was extremely kind. When it came time to figure out t More

by ammagsamen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista, Marvin and the new addition finanace member, George Clark
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We pride ourselves on being upfront and honest with our customers and it was our pleasure to help you find the right vehicle for you and your family. We are grateful for your business and we look forward to working with you again! -The Colonial Team

January 01, 2020

New car It was a pleasure to work with Lou. He was thorough and informative. He went above and beyond to make me feel comfortable buying a car. More

by dasgood751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Barba, David Smith
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for the review! It was a pleasure to help you with the purchase of your new vehicle and we are so glad to hear Lou make your experience with us a positive one! Enjoy your new ride! -The Colonial Team

January 01, 2020

great customer service I had issues with other Hyundai Dealers, This one was pleasant and I hope have found the issue Thanks for everything happy new year 2020 More

by SRD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! Thank you for visiting us, we truly appreciate your business! We hope to work with you again in the future, Happy New Year! -The Colonial Team

January 01, 2020

GREAT CUSTOMER SERVICE HAD A MAJOR ISSUE WITH HYBRID SONATA AND THEY HANDLED EVERYTHING FAST AND WELL THANKS COLONIAL HYUNDAI AS THEY REMOVED MY WORRIES IN A TIMELY MANNER. More

by RICJAM61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wagner
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for leaving us such a kind review! We provide a faster, easier and better experience for our customers and it was our pleasure to work with you. Thank you for your business! -The Colonial Team

January 01, 2020

Great Follow through I appreciate the follow through and follow up from all the staff. They have addressed all my needs. My wife and I continue to come back for service an More

by brownie81372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Perry, Kevin Wagner
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for the kind review! We are so glad to hear you had a positive experience at our dealership. We appreciate your business and look forward to a continued relationship with you! -The Colonial Team

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