Colonial Hyundai

excellent i had a major issue with my car they took very good care of my car and resolved this issue in a very professional manor. i had a major issue with my car they took very good care of my car and resolved this issue in a very professional manor. More

State Inspection and Emissions Early morning appointment 7:30AM. Arrived early. Met with agent Donna and reviewed work required. Also included an unscheduled request for appt Early morning appointment 7:30AM. Arrived early. Met with agent Donna and reviewed work required. Also included an unscheduled request for appt and was accepted willingly More

My entire day was wasted. I told the service person when I called what was wrong. After waiting a couple of hours they finally came out and told me that they couldnt weld the p I told the service person when I called what was wrong. After waiting a couple of hours they finally came out and told me that they couldnt weld the part, but they could order me a whole new piece for a few hundred dollars. I took it down the street and had it fixed for a few dollars. More

Purchase New Tucson Great salesperson and good experience overall. The car was very clean and look brand new. Need to go back to fix the back camera. The car did not co Great salesperson and good experience overall. The car was very clean and look brand new. Need to go back to fix the back camera. The car did not come with a full-tank of gas. More

state inspection and oil change Everything was done well and timely. However when going home my windshield washer light went on - no fluid. For all the money spent, it was inconvenie Everything was done well and timely. However when going home my windshield washer light went on - no fluid. For all the money spent, it was inconvenient. More

Was a nice and attentive staff Because everyone in the team was so nice and friendly I would recommend this to everyone I know the whole team was great and more Because everyone in the team was so nice and friendly I would recommend this to everyone I know the whole team was great and more More

Lou was fantastic! My first experience buying a car went smoothly with the help of Lou! He was very informative and showed me everything I needed to know before I was on My first experience buying a car went smoothly with the help of Lou! He was very informative and showed me everything I needed to know before I was on my way with my new car. Great experience and I’m extremely happy with my purchase! More

Good service Got me in and out in the time they told me to expect! Good price for inspection and emissions (50)! Very friendly workers. Thank you! Got me in and out in the time they told me to expect! Good price for inspection and emissions (50)! Very friendly workers. Thank you! More

My Hyundai experience The service area is always a friendly, pleasant place to wait while your car is being serviced. They always make sure you are happy with everything be The service area is always a friendly, pleasant place to wait while your car is being serviced. They always make sure you are happy with everything before you leave. More

They Don’t Know how to fix their own cars Every time I bring my Sonata in to this HYUNDAI dealership, some problem is discovered that there seems to be no fix for even though their company is Every time I bring my Sonata in to this HYUNDAI dealership, some problem is discovered that there seems to be no fix for even though their company is the one that literally built the car. This time I bring my car in for a recall and they ask to do the inspection/emissions (fair enough). They do the emissions test, get through most of the safety check and suddenly find out my backup lights don’t work. News to me but whatever. They then took several days to figure out it was the wiring that connects the lights in the rear to the rest of the car that are somehow severed due to some terrible mounting job where the trunk closes. They couldn’t fix it and instead stated i would need to likely pay $3000+ to replace all the wiring or something to that effect. Basically what they were telling me was that my 2011 Sonata with 70,000 miles is totaled because of a faulty wiring job (that they did to begin with). I would never recommend ever taking your car here unless it’s for a recall (which is why mine was in). This car is a lemon and this dealership is unhelpful in almost all regards. Their best recommendation was to take my car someone else. That’s unacceptable. I dropped the car off on a Friday evening for Saturday morning service and due to technicians or service managers not being available I didn’t get my car back till Tuesday night. And it was not even fixed. You can’t fix your own car’s severed wires in the trunk? why? I’d love to speak with someone higher up in management than the service managers on this but I won’t hold my breath. More