Colonial Hyundai

Great Experience Lou was very accommodating and made the process easy and pain free. I was able to go through the purchase process quickly and with ease. Lou was very accommodating and made the process easy and pain free. I was able to go through the purchase process quickly and with ease. More

A very pleasant experience I was in for a factory issued recall and 15K check associated with my 2018 Sonata. Jim C. was very accommodating and provided excellent customer servi I was in for a factory issued recall and 15K check associated with my 2018 Sonata. Jim C. was very accommodating and provided excellent customer service. The rest area where I waited was comfortable and I was out in a reasonable time. More

Great people; fair prices. Bradley Triplett was very attentive with test drive making sure I understood all the features of the car. He answered all my questions and anticipated Bradley Triplett was very attentive with test drive making sure I understood all the features of the car. He answered all my questions and anticipated others I hadn'r thought of. Very thorough with all the costs for various options and the service and financing packages. Took time to introduce me to JP in the Service Department who shared the car maintenace schedule with us. Bradley was very personable, just a real nice guy. Rest of the staff, Chuck, Rob, etc. worked to get the right price, process all the documents and also get me my new car quickly so I could be on my way. Everyone was very friendly. The whole team seems like a family. More

Service turned purchase I have been a loyal Colonial customer for many, many years. Kim was amazing, great customer service, knowledgeable and efficient. She went out of her I have been a loyal Colonial customer for many, many years. Kim was amazing, great customer service, knowledgeable and efficient. She went out of her way to accommodate me during my recent, last min purchase while I was juggling work calls/emails at the dealership. More

Came to pickup car from service, ended up buying new My other Half Brian and I came in to pick up my 2013 Hyundai Veloster after a service fix. We plan on starting a family soon so thought to take a look My other Half Brian and I came in to pick up my 2013 Hyundai Veloster after a service fix. We plan on starting a family soon so thought to take a look at some "Ideas". During our search we ran into our amazing sales Rep Lou "Rock", Ill call him "rockstar Lou" . Lou is a family man who knows how important it is to have a safe vehicle for his family. Due to our financial situation Lou showed us the best option SUV for our future family. When he brought over the 2019 Tucson I fell in love, after the test drive it was basically a done deal. The only thing holding me back from signing the deal was the price. Lou did everything and more to fulfill the cost we could afford. We ended up driving the SUV home that night!! Lou was much more than a sale rep, he truly cared and did everything in his power to make our experience at Colonial Hyundai an amazing one. I just want to thank him again from the bottom of our hearts for all his help. We now have a safe vehicle for whenever that time comes when we have little ones of our own. More

Friendly service The service staff is always helpful and friendly and greet me by name and even recommended agetting my inspection done early. Always try to keep cost The service staff is always helpful and friendly and greet me by name and even recommended agetting my inspection done early. Always try to keep costs to a minimum More

Service John was very helpful during the whole process. Greeted me upon arrival and informed me of the updates I needed. The visit was very smooth because he John was very helpful during the whole process. Greeted me upon arrival and informed me of the updates I needed. The visit was very smooth because he kept me up to date on what was going on. In the past we had some rough visits to the service center but it seems they have fixed them. VERY HAPPY!! More

Service good follow up not so good The process was a great experience. Everyone was helpful and friendly. The whole process took only @ 3 hours. The problem I had was that my old car wa The process was a great experience. Everyone was helpful and friendly. The whole process took only @ 3 hours. The problem I had was that my old car was picked up by Hyundai and I was told by Marvin that I would be called when my car was picked up. I needed to call my insurance company to have the car removed. The car was picked up on Friday and I NEVER received a call. I knew Saturday that the car was picked up when I stopped at the mechanic. More

Genesis Inspection & Service This is always an amazing dealership experience in all aspects. After dealing with numerous auto brands and service departments over the years, (Ford This is always an amazing dealership experience in all aspects. After dealing with numerous auto brands and service departments over the years, (Ford, GM, VW, Benz, Honda, Chrysler), I continue to be impressed by overall Hyundai quality! Colonial Hyundai is just the best sales and service dealership I have ever encountered. James Carpenter always goes the extra mile to assure complete customer satisfaction! Just the best service advisor anywhere, period! My third Hyundai from Colonial, and I hope more to come. Everyone at Colonial, (John Ashdale, James Carpenter, Service advisors, Sales staff, Service techs); the best you will encounter anywhere. Five stars isn't enough! More