Back

Colonial Hyundai

Downingtown, PA

4.1
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions! The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, or Santa Fe, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on-all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
Contact Dealership

4423 Lincoln Hwy

Downingtown, PA

19335

Directions

By Type

Showing 2,075 reviews

March 22, 2019

Had oil change and new front tires. This service center is the best. Have been going there for 15 years and with many Hyundai cars and can say they excel in all areas of service. Have ha More

by EESHILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carpenter
Mar 22, 2019 -

Colonial Hyundai responded

Thank you for the review as well as the continues support, we really appreciate your loyalty! Sincerely, Kevin Wagner

March 21, 2019

When I Leased My First Car Being at Colonial Hyundai was a stress free smooth process for me. I was able to be in and out as fast as possible. Salesman was very helpful and unde More

by EMILY.MORETTIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2019

Another great experience I brought my car in for a couple small service issues and everything OK. As always I had great service. They gave me a loaner for the day so I didn’t More

by MK2168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carpenter
Mar 21, 2019 -

Colonial Hyundai responded

Thank you for the positive review, it's appreciated! I'll be sure to pass along the kind words to Jim. Sincerely, Kevin Wagner

March 19, 2019

Excellent Service All The Way Around I had never owned a Hyundai and was curious to see if I would find a model and style I liked that performed well, had the features I was looking for, More

by LORI.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck , Rob Barba, Walter Shank
March 18, 2019

First experience with Service Dept. Called on Friday to schedule service. Donna quickly scheduled me for the afternoon. I called back to re-schedule due to a conflict and Donna was able More

by chrisgeers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Carpenter
Mar 21, 2019 -

Colonial Hyundai responded

Hi Chris, Thanks for the review, seems like the team did a great job together. We appreciate the recognition and the feedback! Best, Kevin Wagner

March 18, 2019

Was glad I came in for an inspection I came in for a simple inspection and emissions as I was talking to Donna Feliciano she had asked me about a oil change .I wasn't sure if I was due More

by DTOMLIN1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Colonial Hyundai responded

Thank you, we appreciate the kind words. Donna is the best and I'm glad she provided yet another great experience! Sincerely, Kevin Wagner

March 18, 2019

Awesome place Love Colonial Hyundai. The people are Great, helpful and the fact that this is our third car with them in the past 12 years says alot. Thank you for b More

by IHURTDAILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Burrows, Jessica Dean
March 17, 2019

Disappointing I had my son bring my car down for inspection and an oil change because I am on oxygen and am limited to about 4 hrs. out. I had an appointment for 9; More

by HINTONBONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I will not drag someone under the bus, it takes everyone working together to get things right
Mar 18, 2019 -

Colonial Hyundai responded

Hi Bonnie, Good afternoon and thank you for the feedback. First off, I want to apologize for the delay with the service that your son received regarding the delay. It seems that there may have been some miscommunication on our part that contributed to the expectation. Secondly, after review of your invoice, I see that we did perform about 4 hours of service on your Hyundai. Trying to balance accurate,safe repair work as well as deliver on a reasonable time, we did our best. We wouldn't compromise the service that you invested in with us and do a rush job, and again, compromise the service. It seems our opportunity where we could have handled the situation differently was to have offered an Uber ride or a loaner car. Again, for that, we are sorry. I tried to call you today to have a conversation and hopefully turn this experience around, but I didn't get through. If you'd be so inclined to give us another shot, I will be happy to pick up the cost of your next lube oil and filter service for this past experience. Additionally, please reach out to me directly if you feel I can ever be of assistance. Sincerely, Kevin Wagner 484.364.3772

March 15, 2019

Quick, friendly, professional service I always have quick, friendly, and professional service. Never any surprises. Take both of my Hyundai's here. My only complaint is the lot. It cou More

by jff22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.P. Jones
Mar 21, 2019 -

Colonial Hyundai responded

Hi jff22, Your review is appreciated. Thank you for taking the time to review us. Sincerely, Kevin Wagner

March 15, 2019

Needed a new mirror Everyone here is very welcoming and helpful! The service here was quick and easy. The employees made conversation and were very friendly while we wait More

by kayladallas16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Karwat
Mar 21, 2019 -

Colonial Hyundai responded

Thanks for the nice review! Kevin Wagner

...
97
...