Colonial Mazda

Excellent Experience from Start to Finish Ken Hicks was our sales consultant. He was professional, knowledgeable, informative, and an all-around pleasure to work with. There is a Mazda deale Ken Hicks was our sales consultant. He was professional, knowledgeable, informative, and an all-around pleasure to work with. There is a Mazda dealer much closer to our home, but I'm happy that we ended up at Colonial. More

Professional, courteous and gracious I found a CX5 at Colonial with the color combination that was my first choice, and I was put I contact with Tom Amalfitano, Tom went above and beyond I found a CX5 at Colonial with the color combination that was my first choice, and I was put I contact with Tom Amalfitano, Tom went above and beyond to answer all my questions efficiently and always with respect. Unfortunately I decided to purchase a car in MA as the out of state registration process sounded quite daunting, but Tom was gracious to the end, even after knowing that I will not be a customer of theirs. I will gladly recommend Tom Amalfitano to anyone who wish to purchase a Mazda in CT!! More

Amazing Professionals I walked into the dealership after submitting an inquiry online, which was followed up by a very polite non pushy professional phone call from Heather I walked into the dealership after submitting an inquiry online, which was followed up by a very polite non pushy professional phone call from Heather, then met great people, from Ken- who I had the pleasure of knowing- who added to my experience and personal appreciation to people in general before selling me a beautiful car, to Ray, who took care of the naturally lengthy financial aspects of the transactions in a spectacular, polite and professional manner, even Fred who I briefly met and left a great impression. All and all ,walking into that establishment left me with a great experience, dealing with polite, friendly yet extremely professional team, the leadershipof this organization did an exceptional job assembling a great team. If highly recommend COLONIAL MAZDA to anyone who is looking for a stress free, respectable and honestly professional yet friendly experience to pay those good people a visit, I walked in around Noon on a Saturday and walked out highly satisfied 4 hours later with a great SUV that fit exactly into my budget, needs and even color preference. When you go to buy a car (one of the MOST annoying and stressful experiences EVER) and walk out remembering all the names, on top of a great experience, this tells that these people are doing something right. My only regret is it took me that long to put up something good about these good folks on here :) More

Time well spent I took my new CX5 in for a hitch and wiring. The work was handled promptly and professionally with a smile and greeting to start. They even gave me a I took my new CX5 in for a hitch and wiring. The work was handled promptly and professionally with a smile and greeting to start. They even gave me a discount for purchasing my car there. Nice family owned dealership. More

A concerned service dep't Terrry and Jeremy addressed my problem of a sound that was intermitant and sporadic and deciferred the problem within the brake in a timely manner as Terrry and Jeremy addressed my problem of a sound that was intermitant and sporadic and deciferred the problem within the brake in a timely manner as well as completing an oil change in a very reasonable time. They are always friendly and knowledgable. More

Service + I was searching for a car for my daughter, who lives in N.Y. I live in Ma. and came upon what seemed like the perfect car, but it was in CT. I drove I was searching for a car for my daughter, who lives in N.Y. I live in Ma. and came upon what seemed like the perfect car, but it was in CT. I drove 1 hr, 45 minutes to this dealership, a bit wary at first, because of the drive and all the problems 'out of state' purchases can cause, only to meet up with Cody, Dave & Fred. Cody was our salesperson. He had a total understanding of the car, and was able to explain to us all the details of the car, including maintenance as well as how to use all the bells & whistles that the car came with. He explained the warranty, the history and the value of the car and never once made it seem like he was annoyed with my multitude of questions. He then took the next step, without my asking, that put this dealership and sales team over the top for me. He DELIVERED the car to NY, they got the out of state registration, title, plates together, worked out a time for delivery, then they sat for 20 minutes on a 3 way conversation with the insurance company. I did in one day, what usually takes 3 - 4 days, especially if you're out of state. I wholeheartedly, recommend Cody and the sales team of Fred & Dave at Colonial to anyone who is out of state as well as in state, for service, integrity and top notch cars!! Thank you guys! Linda More