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Colonial Nissan of Medford

Medford, MA

4.7
1,625 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,625 reviews

September 01, 2022

I like the clear communication, visible pricing and fast service. I never feel unsure what service I'm actually getting. More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

September 01, 2022

I really like the service department at colnial nissan in medford massachusetts always courteous and respectful! More

by COLLEEN.WALSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael King
Sep 02, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your review. We are glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Nissan of Medford. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

September 01, 2022

It was my first time and was good service not waiting long and good waiting area More

by joseocasio500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

August 31, 2022

The customer service here was excellent, I was able to schedule an appointment quickly and the job was done in a short time. More

by RKORGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! Joanne and our team sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

August 30, 2022

I appreciate the level of kindness and professionalism that both of them expressed towards me. Jonathan was very friend la y and gave me information that i was a le to use immediately as i was making deci More

by VALENAPAEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. Jonathan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 26, 2022

Very good service, Friendly, professional, on time. I will continue to do my work with Nissan and recommend this service More

by qsl_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

August 25, 2022

Michael King is a true asset to the service department at Colonial, He listens, understands, and he works to resolve any and all issues immediately and most efficiently. If he tells you he is going to call More

by ginsogna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael King
Aug 25, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

August 25, 2022

Great front desk service, quick and efficient work on the vehicle, easy to schedule everything! More

by Melissa.Sprachman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Colonial Nissan of Medford responded

Thank you, Melissa! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

August 22, 2022

Very helpful Very comprehensive Very informative Very understandable Jim and Laura went above and beyond More

by SLIPKIDMA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Islami
Aug 23, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

August 20, 2022

I bought my first car in 10+ years from Colonial Nissan in late February. The process was very smooth. Last weekend I took the car in for the first oil change. The staff was very helpful. Overall a great e More

by jessica82371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura!
Aug 21, 2022 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

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