Colonial Nissan of Medford

I have been very satisfied with the department, especially the professionalism of Mike King. He is always attentive and his expertise is reassuring as a customer. especially the professionalism of Mike King. He is always attentive and his expertise is reassuring as a customer. More

I appreciate the tech’s discovery, but was there for 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were comple 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were completing my paper work. I mentioned to the rep on the 1st hr and a half that my car is under the Nissan plus warranty and please check and they forgot. I had to remind them while heading to the cashier and they turned around to adjust the total. In my previous experience the rep team would automatically apply any promotions, but again I had to mention the promo and actually show them that I wasn’t lying. They were a little frustrated when I mentioned the promo they huffed and walked back to their station to adjust the total. When they came back they made me seem as though I was inconvenience and if I had any questions before proceeding for the cashier to payout. My experience this time around was not impressive and I will be going to another Nissan dealership for service or maybe even go to a mom and pop shop because I did not feel the customer satisfaction nor appreciated. The seemed all about money money money and that’s the truth. I did already provide this information from the Nissan email I received a week ago. More

Exceptional Service and staff is very knowledgeable and courteous to customers. Reliable service. Highly recommended courteous to customers. Reliable service. Highly recommended More

Been going to Nissan for years bought 3 cars here so far everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially Jim islami Has been very helpful. Really and truly they are all great I would definitely recommend this dealership in Medford to everyone. Thank you More

Definitely our new go-to dealership! We had an awesome experience while waiting for our first premium maintenance oil change, etc. We had an awesome experience while waiting for our first premium maintenance oil change, etc. More

I bought a car from out of state. Colonial was very accommodating for me and made sure everything was taken care of. They were very honest and easy to work with. The dealership Colonial was very accommodating for me and made sure everything was taken care of. They were very honest and easy to work with. The dealership is clean and run well. I had a great experience. More

The team at Colonial Nissan in Medford are great, from the initial phone call I made to the day I picked up my new vehicle. Joe and Jimmy walked me through the process, and made what I thought was going the initial phone call I made to the day I picked up my new vehicle. Joe and Jimmy walked me through the process, and made what I thought was going to be stressful was actually wonderful. Jimmy explained every detail about the Sport Rogue, regular Rogue, and the Murano since Nissan was a new Make of a car for me. I drove all three and went with the Rogue and couldn't be happier. Jimmy made sure to bring me over to the service team to make sure I would know where it was when it was time to come in for my first oil change. The team at Colonial Nissan thanked me for my purchase, and I drove away a very happy girl. I have a three year lease, and know I'll be back because of the great Customer Service I received from Jimmy and Joe. Thank you Colonial Nissan Medford.... you rock. More

Can't say enough about the sales team at Colonial Nissan in Medford. I purchased my first car there recenlty. The sales team and management helped my through the complicatied process. They provided detail in Medford. I purchased my first car there recenlty. The sales team and management helped my through the complicatied process. They provided detailed information helping me understand the process . I got the car i wanted and LOVE IT. Thank you for making the process easy and less scarey and complicated. More

I came into Colonial Nissan looking to work through my end of lease options. 3 other local Nissan dealers refused to work with me on my lease. I worked with Rebecca Rideout and she was phenomenal. I said end of lease options. 3 other local Nissan dealers refused to work with me on my lease. I worked with Rebecca Rideout and she was phenomenal. I said I wanted to buy my lease and with no hesitation or pressure she said absolutely lets get the paperwork started. Incredibly personable and helpful throughout the entire process. I will most definitely come back to Colonial for my next car. More