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Colonial Nissan of Medford

Medford, MA

4.7
1,601 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,601 reviews

October 19, 2023

That was my better experience at Nissan since I bought my car. Very good service. More

by sebastianpaes64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Sebastian. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

October 19, 2023

Very good and attentive customer service. I waited on site and the service was completed timely. More

by KIT.L.SHAW
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 19, 2023

I purchased a car and traded in my vehicle. The process of acquiring the car and trading in my truck and the paperwork was seamless. The employees were extremely knowledgeable and professio More

by Mic
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 18, 2023

Smooth &easy transaction pleasure to work with, would highly recommend to anyone looking for a vehicle More

by kfronduto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Oct 19, 2023 -

Colonial Nissan of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 18, 2023

I will recommend Colonial Nissan to friends and family in the future for all car purchases. More

by pbordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Nissan of Medford are glad to have you as a customer. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 17, 2023

All good was very happy with staff . Had a problem they tried to fix it . The only thing I would have liked my car vacuumed just a little extra to make is special More

by LWEIAND5684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

Oct 18, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

October 16, 2023

The service fee increased by more than 30% which is unfortunate, this can compel customers to seek service somewhere else that’s affordable More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Colonial Nissan of Medford responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Alex Chase, Service Manager achase@nissanofmedford.com

October 16, 2023

I had duplicate keys made which required programming, etc. It's plenty expensive but such is life and the task is not one that can be shopped. The Colonial folks know that and did not take advantage of More

by bajdclutfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 14, 2023

Carl and Rebecca were excellent they made this a flawless experience! Thank you for the help in purchasing my lease More

by scootch97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca fleck
Oct 16, 2023 -

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carl and Rebecca and we hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 13, 2023

Fast service and knowledgeable. It was a great experience having pleasant people to find the perfect car for my needs! More

by D.FORTUNE977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Oct 13, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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