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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,629 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,629 reviews

July 24, 2023

The service was great and fast. I found the transmission fluid changed a little expensive. More

by CASTANO1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 23, 2023

All went according to plan in terms of amount of time and cost. I also appreciated the Lyft ride to my home and back while the work was being done. More

by NANPDO233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

July 22, 2023

Our sales rep Jonathan, was easy going, professional, and informative. It was the best car buying experience my wife have experienced, we are absolutely happy with our purchase. We highly recommend going to More

by soontobe33
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Colonial Nissan of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jonathan and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 21, 2023

My service was started as soon as I arrived and completed in a reasonable amount of time. Staff was friendly and helpful. I waited at Colonial in the waiting room, which was clean and comfortable. More

by JOSFRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

Jul 24, 2023 -

JOSFRAT responded

I am happy with the service I've received. Most importantly, the honesty.

July 21, 2023

The facility is clean and the people are friendly. It's also very accessible by public transportation. More

by ICEP625714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 21, 2023

Carl went above and beyond assisting me with the buying process — I’m so appreciative! More

by racquel.johnson
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Racquel, and we're happy to hear that Carl met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 18, 2023

Great Service, accessible and very convenient. Communication is very well done. Explanation of the service to be made is clear. More

by Nicolas Renouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Nicolas. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

July 18, 2023

I've been bringing my car to Colonial Nissan for service since I bought my car in 2017. They have always been very professional and attentive to questions about my Rogue. I highly recommend them for service More

by JOYCEAMORIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Colonial Nissan of Medford responded

Joyce, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

July 15, 2023

This is my 5th Nissan for myself. My daughters each have already had multiple as well and I even have my mother on board. Great service that keeps us coming back! Thank you! More

by YUGO4150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
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Jul 16, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 15, 2023

They where great! I really appreciated how professional they where. And helpful on the phone. More

by miczzz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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