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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
856 Reviews
Call Service Center (781) 395-5300

856 Reviews of Colonial Nissan of Medford - Service Center

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April 01, 2025

Came to buy a car. Staff are pretty friendly but Sales Rep Matthew was laid back, attentive and on top of things. Car title was delayed by the lien-holder but he knew i More

by radhamesdume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
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Apr 01, 2025 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 28, 2025

Great service, kept me informed about the progress of my car. Clean and comfortable waiting area More

by ORTIZ.S.MARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 27, 2025

Was very easy too schedule my oil change and got the date right when I wanted it More

by stratis111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Mar 27, 2025 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 17, 2025

Great service, great turn around time, very nice people, will definitely be back the next time my car has problems More

by anirudh_prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
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Mar 17, 2025 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 17, 2025

Greta staff. Always very helpful and knowledgeable. They keep you updated throughout your service appointments. More

by laursupple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 17, 2025

I dealt with Alex Chase at Colonial. He was excellent he took care of everything. We will be getting another vehicle sometime in June and this is the dealership that we will go back to More

by GINNYBILLYLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
Report | Print
Mar 18, 2025 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

March 16, 2025

The Service was excellent in all aspects. It was a painless experience. One small thing it took a little longer than I thought it would. More

by mferrera1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We apologize about the slight delay in service. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 15, 2025

Always great service, everyone is so helpful there. Laura was awesome. I appreciate her help getting me in quickly when I need a car repair and make sure I get the best deals More

by emilyrcouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
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Mar 15, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us, Emily. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

March 15, 2025

eveerything was awesome nd everyone was friendly and described everything that they did to my car and More

by davidmoura53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Colonial Nissan of Medford responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 14, 2025

Very friendly and helpful staff. Very willing to answer all questions to get my car ready More

by karensousa1968
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Karen. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

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