Colonial Nissan of Medford - Service Center

The service fee increased by more than 30% which is unfortunate, this can compel customers to seek service somewhere else that’s affordable unfortunate, this can compel customers to seek service somewhere else that’s affordable More

I had duplicate keys made which required programming, etc. It's plenty expensive but such is life and the task is not one that can be shopped. The Colonial folks know that and did not take advantage of etc. It's plenty expensive but such is life and the task is not one that can be shopped. The Colonial folks know that and did not take advantage of it. Some, maybe most, service prices are likely set by some central authority. More

Service for the car was great. It took an hour longer than expected without employee updates. It took an hour longer than expected without employee updates. More

Fast service and knowledgeable. It was a great experience having pleasant people to find the perfect car for my needs! It was a great experience having pleasant people to find the perfect car for my needs! More

Service was great. Easy to get in, park, and the service desk was very friendly. Once they knew I had an extended warranty they took take of the test I just dropped off Easy to get in, park, and the service desk was very friendly. Once they knew I had an extended warranty they took take of the test I just dropped off and picked up. No fuss. More

It took a little longer than expected. But they told me they were very short handed on that particular day. They did apologize at the end for the extended time. But they told me they were very short handed on that particular day. They did apologize at the end for the extended time. More

The service was good. I was in and out quickly and the staff was friendly. I was in and out quickly and the staff was friendly. More

Joanne was amazing! She was gracious and very helpful ! She’s an asset to your company. In current times it’s very difficult to come across someone who takes pride in th She was gracious and very helpful ! She’s an asset to your company. In current times it’s very difficult to come across someone who takes pride in their job. She’s a keeper👍 More

Really appreciated them taking me without an appt and for the fast turnaround I’m getting me out the door the fast turnaround I’m getting me out the door More

Customer service women was very friendly and informative. As far as service, I do not wish to comment as my truth about that is extremely frustrating and disappointing. As far as service, I do not wish to comment as my truth about that is extremely frustrating and disappointing. More