Colonial Nissan of Medford - Service Center

Joanne helped me and she was attentive and caring—one of the best experiences I've had at a dealership service center. Fast, efficient, and knowledgeable. the best experiences I've had at a dealership service center. Fast, efficient, and knowledgeable. More

That was my better experience at Nissan since I bought my car. Very good service. car. Very good service. More

Very good and attentive customer service. I waited on site and the service was completed timely. I waited on site and the service was completed timely. More

All good was very happy with staff . Had a problem they tried to fix it . The only thing I would have liked my car vacuumed just a little extra to make is special Had a problem they tried to fix it . The only thing I would have liked my car vacuumed just a little extra to make is special More

The service fee increased by more than 30% which is unfortunate, this can compel customers to seek service somewhere else that’s affordable unfortunate, this can compel customers to seek service somewhere else that’s affordable More

I had duplicate keys made which required programming, etc. It's plenty expensive but such is life and the task is not one that can be shopped. The Colonial folks know that and did not take advantage of etc. It's plenty expensive but such is life and the task is not one that can be shopped. The Colonial folks know that and did not take advantage of it. Some, maybe most, service prices are likely set by some central authority. More

Service for the car was great. It took an hour longer than expected without employee updates. It took an hour longer than expected without employee updates. More

Fast service and knowledgeable. It was a great experience having pleasant people to find the perfect car for my needs! It was a great experience having pleasant people to find the perfect car for my needs! More

Service was great. Easy to get in, park, and the service desk was very friendly. Once they knew I had an extended warranty they took take of the test I just dropped off Easy to get in, park, and the service desk was very friendly. Once they knew I had an extended warranty they took take of the test I just dropped off and picked up. No fuss. More

It took a little longer than expected. But they told me they were very short handed on that particular day. They did apologize at the end for the extended time. But they told me they were very short handed on that particular day. They did apologize at the end for the extended time. More