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Colonial Nissan of Medford - Service Center
Medford, MA
880 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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880 Reviews of Colonial Nissan of Medford - Service Center
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September 07, 2023
I received quality service and excellent customer support from Joanne. I'll recommend it highly from Joanne. I'll recommend it highly More
by GLAUDINEMTSHALI
Verified CustomerEmployees Worked With
August 31, 2023
They did exelent service thank you very much I will recommend this dealership to anybody recommend this dealership to anybody More
by Osmin Martinez
Employees Worked With
August 30, 2023
I had much better service here in the past. This time I feel rushed & not helpful at all. Went in for 20k service. Asked for oil change & tire rotation but offer something else for over $400. This time I feel rushed & not helpful at all. Went in for 20k service. Asked for oil change & tire rotation but offer something else for over $400. Then told the wait is going to be 2 hours. After the service, the advisor comes to me and said I need new tires and new batteries and will cost me 1k here and $280 for the battery. That makes me very uncomfortable. At the end she didn’t even apply my coupon for the service I asked for and why would you rotate the tires if I need new tires now? Past services had much better customer service but not this time. More
by Sim5656
Employees Worked With
Laura
August 28, 2023
It has been 4 years since I bought my car from Colonial Nissan of Medford and I"ve been going to their service department. The service department IS VERY Courteous the work is done in a timely manner. Joan Nissan of Medford and I"ve been going to their service department. The service department IS VERY Courteous the work is done in a timely manner. Joanne is very helpful and even let the mechanic speak to me when they come across something to be done. its an excellent service department and they always take care of my car, the service department staff is very courteous, helpful.and understanding. THANKS TO ALL THE STAFF IN THE SERVICE Department especially JOANNE. More
by LANDRBURN
Employees Worked With
August 28, 2023
Really fast and well done everyone was really helpful and friendly and attentive to my needs friendly and attentive to my needs More
by RSILLIMAN
Employees Worked With
August 27, 2023
Service department has always been great and very helpful. I have been bring my Nissans there for 13 years. helpful. I have been bring my Nissans there for 13 years. More
by PHILBM
August 26, 2023
From when I came in to set up the appointment to the call I received from Alex updating me on my car's status, to when I came back to pick up my car after it was serviced, Congeniality, clear, precise explan I received from Alex updating me on my car's status, to when I came back to pick up my car after it was serviced, Congeniality, clear, precise explanations, and appropriate five-star service from everyone.Thank you! It assured me that my granddaughter would be able to drive it from Boston to Newark DE safely. And she did! More
by greene1041
Employees Worked With
Alex in service, checked me in, gave me a call with an update on the status of the vehicle that helped me decide what I should do next.
August 26, 2023
Colleagues at service friendly and professional and called me when car was ready for pickup. called me when car was ready for pickup. More
by OLIPHANTFAMILY
Employees Worked With
August 25, 2023
about my car. I apreciate atendence serviçe. I'm graet full That is it.Okay. I apreciate atendence serviçe. I'm graet full That is it.Okay. More
by laercioguimaraes1948
Employees Worked With
August 25, 2023
Colleagues at service desk friendly and professional and called me when car was ready for pickup. called me when car was ready for pickup. More
by JIMMYC713
