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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
859 Reviews
Call Service Center (781) 395-5300

859 Reviews of Colonial Nissan of Medford - Service Center

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July 28, 2023

Timely and accurately gave time of repair completion. , btw-vs- Another Nissan dealer (Quincy)told me it would take all day. More

by alejandrovermeulen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review, Alejandro. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 28, 2023

I am very satisfied with the overall service I have received from Colonial Nissan team. More

by BUBBLESCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira, Blanca Escobar
Report | Print
Jul 28, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 28, 2023

I am a new customer of Colonial Nissan. From the sales person, Finance manager and maintenance/service, the service has been professional, efficient and of high quality More

by DJKALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Rideout
Report | Print
Jul 30, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 27, 2023

Very professional, always smiling and friendly, and diligent on what they do every day basis More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira, Shawn Minigan, Declan Foyle
Report | Print
Jul 28, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 26, 2023

Loving the services being provided by Nisan so far. They way I am contacted for services is awesome and great More

by naeem.hanif1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 25, 2023

Everyone is kind, clear, and friendly. I never feel like anyone is trying to get me to pay more for more features or anything. More

by rachelcbarringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business, Rachel, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 24, 2023

The service was great and fast. I found the transmission fluid changed a little expensive. More

by CASTANO1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 23, 2023

All went according to plan in terms of amount of time and cost. I also appreciated the Lyft ride to my home and back while the work was being done. More

by NANPDO233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

July 21, 2023

The facility is clean and the people are friendly. It's also very accessible by public transportation. More

by ICEP625714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 21, 2023

My service was started as soon as I arrived and completed in a reasonable amount of time. Staff was friendly and helpful. I waited at Colonial in the waiting room, which was clean and comfortable. More

by JOSFRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

Jul 24, 2023 -

JOSFRAT responded

I am happy with the service I've received. Most importantly, the honesty.

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