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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
875 Reviews
Call Service Center (781) 395-5300

875 Reviews of Colonial Nissan of Medford - Service Center

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June 29, 2023

Prompt service and friendly staff. They called me to explain everything that was going on with my car. Access to the Lyft shuttle was great too! More

by lnd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2023

We were pleased with the service and courtesy and expect to return again. Easy to schedule an appointment. More

by aleccese
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 28, 2023

Great customer service from Joanne and a great price for the car servicing. Thank you! More

by alinarinaldi98
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 27, 2023

Everyone was very professional and courteous! Explained everything in great detail and the waiting area was clean More

by petesiuda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Forgot the names, sorry!
Report | Print
Jun 28, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 23, 2023

Great service and done within the given timeframe. The complimentary Lyft car service home was a plus. Gave me a few hours back to get other things done without having to wait at the dealership. More

by BOYDENPAMELA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 23, 2023

Nissan is the best dealer ship in Medford they have the best cars all a around More

by BRUINS2987
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura is great as well , Blanca Escobar, Declan Foyle
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Jun 25, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Colonial Nissan Medford has quick, tidy service. Customer service was impeccable and communication regarding the status of my vehicle was wonderful. More

by JASON.MATHEW.LEWIS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar, Shawn Minigan
Report | Print
Jun 22, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

I took my Nissan Maxima for a brake inspection and they did an excellent job! They told me exactly the percentage that is left before I need to replace them More

by RUPERT_S
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Colonial Nissan of Medford responded

Thank you, Rupert, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Great service! !! Everyone was so attentive and friendly. I will only be getting my car serviced there from now on. More

by denadee78
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

During my visit I had fast and Great service! I also had Awesome communication from my service advisor. More

by londono.CAROLINA03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jun 22, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review, Carolina! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

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