Back

Colonial Nissan of Medford - Service Center

Medford, MA

4.7
882 Reviews

882 Reviews of Colonial Nissan of Medford - Service Center

Sort by
March 25, 2023

They take great care of me by providing me a car to use for the time my car was repaired. No complaints, great customer service!! I noticed the car engine is louder than usual I may have to go back. More

by DBDIECLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 26, 2023 -

Colonial Nissan of Medford responded

Thank You, Please feel free to bring by any time that is good for you, we will take a listen with you Thank You Joe

March 25, 2023

Amazing people everyone in service was great the mechanic that worked on my vehicle was friendly, and professional the adviser Laura was kind and very informative and the General Manager Joe B was super frie More

by jcarolina2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Colonial Nissan of Medford responded

Thank You For your kind words. Joe

March 24, 2023

Service was great and fast ! !!!!! Very easy to deal with I would recommend too anyone More

by stratis111
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 24, 2023 -

Colonial Nissan of Medford responded

Thank you for the five-star rating for our service department! We look forward to serving you in the future. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

Laura is GREAT! Open and honest and timely communication and updates. She is a hard worker and always pleasant. More

by Moi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 27, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear that Laura and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

It was great as was everyone there, no issues at all. Don't mind at all going there. More

by ROSEMARIE.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

Very professional, and always diligent and friendly and direct to the point where a question is asked More

by PEARLIE.RAVENSCROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

March 23, 2023

This is a great place to bring my SUV for services and updates. Staff is very knowledgeable about my SUV. More

by WILLIAM.DIAZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Colonial Nissan of Medford responded

Thank you so much for taking the time to leave us a five-star review. We truly appreciate your business, William. Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2023

Excellent customer service started when I called to schedule the appointment and continued until I got my car back . Very friendly staff . More

by GILMARAFG18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2023

Thank you for the great customer service provided for my 2009 Versa. I appreciated the professionalism, timely service and consideration shown by all the staff. More

by lyowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Mar 23, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2023

The service team was very friendly and they make getting your vehicle serviced extremely easy. Walk-in oil changes are speedy and the waiting area is excellent. Special regards to the service worker Joanne More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Joanne here at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

...
68
...