Colonial Subaru

Chris Townsend gave me Superior Service Chris Townsend, in Sales and Colonial Subaru in Danbury, CT, gave me outstanding service. Meeting my every need. Going out of his way to make sure all Chris Townsend, in Sales and Colonial Subaru in Danbury, CT, gave me outstanding service. Meeting my every need. Going out of his way to make sure all my questions were answered and I received immediate response and help to keep me satisfied. I turned in 2 Toyota Prius and came back to Subaru. He made the transition easy. I wouldn't hesitate to recommend him to family and friends. Chris is fairly new with Colonial. A great addition to your family. You need to add his name to the Sales list below. I also worked with Ryan Jowdy to help set up my car. Great and knowledgeable guy! More

The Best Car Buying Experience....Ever !! It has been many years since I purchased a new car. Frankly, I was terrified of the whole shopping for and buying a new car experience. I visited ot It has been many years since I purchased a new car. Frankly, I was terrified of the whole shopping for and buying a new car experience. I visited other Subaru dealerships in CT and left the showrooms feeling very disappointed and misled. It was recommended to me to visit Colonial Subaru in Danbury, CT. What a refreshing experience. Everyone I spoke to was honest. There was no nonsense when the pricing was discussed. I had selected a car in less than half an hour. I actually went home with more features in the car than I had anticipated. I am LOVING my new car. Thank you! Janet Peura More

Great experience, Easy Transaction Recently purchased our first Subaru from Chris Townsend at Colonial Subaru in Danbury Ct. We have for many years bought Hondas. We wanted something w Recently purchased our first Subaru from Chris Townsend at Colonial Subaru in Danbury Ct. We have for many years bought Hondas. We wanted something with all wheel drive but did not want an SUV.So we did our research and decided that a Subaru might fit our needs.The first dealer we visited was Colonial Subaru were we met Chris Townsend. Chris was more interested in telling us about the product first than to immediately begin trying to sell us a car.This impressed us and based on his extensive knowledge we decided to purchase a Subaru Legacy. The buying experience was effortless and we got a great deal just above dealer invoice. We also had them appraise our Honda and since their offer was more than fair we traded it in which just made the entire transaction that much easier. It should be noted that when we took a test drive they let us take the actual car that we were considering purchasing and let us go by ourself. Chris spent a great deal of time explaining all of the cars details before the test drive so that we could get the full experience. The car was ready the next day and was nicely detailed. Upon delivery they spent a a great deal of time reviewing all the cars features, service requirements and paired our phone to the cars bluetooth. If you are considering a Subaru visit Colonial Subaru and Chris Townsend. Pete Garcia Shrub Oak NY More

Responsive, Friendly, No hassle I registered on a few car buying websites inquiring about a new WRX. I did a fair amount of research and I had a pretty good idea of what I wanted an I registered on a few car buying websites inquiring about a new WRX. I did a fair amount of research and I had a pretty good idea of what I wanted and what was willing to pay. James Ascone, Internet sales, responded to the inquiry very quickly and he quoted me a very fair price for the vehicle. Actually, from the more than 10 dealerships which responded to my internet inquiry, James Ascone quoted me the best price. We spoke on the phone and he was extremely friendly and helpful. I decided to purchase the vehicle from him. After meeting him at the dealership, I knew I would be happy with my decision. His co-worker Valon also helped me while at the dealership. Valon was also very friendly and accommodating. My purchase experience ended with Erwin in finance. He also was friendly, patient with questions and he did not engage in any pushy tactics, (Which I've experienced elsewhere). Based upon my experience with the three employees listed here, I could not have asked for a better car buying experience. If you're thinking of getting a Subaru, you should give James or Valon the opportunity to earn your business. They earned mine. More

Great Experience Our salesperson, Christer Cambriello, was super helpful. We stopped by on a Sunday, when they were closed just to look. He was there and took the ti Our salesperson, Christer Cambriello, was super helpful. We stopped by on a Sunday, when they were closed just to look. He was there and took the time to come out and help us anyway. My daughter was buying her first pre-owned car and he was great with her. They even took out a bunch of dings at no charge. The car looked brand new when she picked it up. This couldn't have been a more pleasurable car buying experience. We will definitely be going back to Colonial for our next car. More

Well informed salesperson, easy purchase, no pressure Buying my certified, pre-owned car through Colonial Subaru (and the Costco Auto Program) a very enjoyable experience. My Sales Person, Glen Gehrkens Buying my certified, pre-owned car through Colonial Subaru (and the Costco Auto Program) a very enjoyable experience. My Sales Person, Glen Gehrkens was very easy to work with, well informed on the Subaru product and purchasing certified pre-owned vehicles and always available to answer my questions. An upholstery repair that had to be made was handled by Colonial's service department which was an easy and quick process. Waiting area is comfortable and well equipped with beverages and snacks and waiting time was minimal. More

Helpful and Informative All dealership was very helpful in picking out the right car and right model for me. They were very informative about how the loan worked and the paym All dealership was very helpful in picking out the right car and right model for me. They were very informative about how the loan worked and the payments. They were also very helpful with showing me how everything in the car worked. Lastly everyone offered help at anytime if needed after I took my car home. More

A fantastic experience We knew we wanted a Subaru Outback and Colonial gave us great service and a great price. Valon was super helpful and so was everyone else there - we We knew we wanted a Subaru Outback and Colonial gave us great service and a great price. Valon was super helpful and so was everyone else there - we love our new Subaru and we love Colonial! It was well worth the drive up from NYC. More

Great experience, very professional and efficient Christer was great to work with throughout the entire process. Ryan did an excellent job outlining the car features and Erwin was very efficient in c Christer was great to work with throughout the entire process. Ryan did an excellent job outlining the car features and Erwin was very efficient in closing the deal. More

This place is great If available see Drew! I had been shopping for cars for some time before I had reached Subaru Colonial, and I was so happy I stopped in! Drew made my car buying experience c I had been shopping for cars for some time before I had reached Subaru Colonial, and I was so happy I stopped in! Drew made my car buying experience comfortable and painless. I had originally went there looking for a used Nissan that was on the lot, but as I got there we were informed it was already sold that's when we found my car now! Because of his recommendations, he made me feel like he had my best interest. Thanks again Drew for going the extra mile, extremely happy with my purchase and service. More