Orville , my salesman was attentive to my needs , didn't try to oversell or suffocate me . He had a great knowledge of his product and was very patient and helpful , specially when the deal was done ! He didn't abandon me , like a lot of other dealers/salesmen would have done after the sale !!!!!
I brought my wife's 2017 Scion TC in for 10k service I deal with Jeff every visit he is great to deal with very professional gets the job done fast. I also dealt with Donny in the restoration department he was also great to deal with professional treats your car as if it was his. He is very thorough. Great job from both employees.
I called colonial Toyota with the concern I had about my car's transmission. Jeff, the assistant service manager listened to my description of the problem and quickly told me what the problem was.
He was very professional and knowledgeable.
Always a breeze coming to Colonial Toyota. Came in was taken promptly. Greeted with politeness and respect. Grabbed a complimentary mochachino and sat down in the clean waiting area. Had a 25K service, got inspection sticker and had my blue tooth/radio upgraded to newer software. An hour and a half later and I'm on the road. Can't beat that!
I have bought 2 Seina's from Colonial Toyota, the first in 2008.. I have had good service during those years. During my last 18-month check-up, Jeff Cabral was fast and efficient. I will be sure to contact him when I again need to bring my car in.
From the GM Steve Aylward, Michael Silva, Dan Comfort and the service Director Jay Warren, I have never received better treatment! I felt valued and my time respected! Amazing job!! I highly recommend Colonial Toyota in Smithfield, RI to everyone interested in buying, leasing or servicing their car! Thank you for making me feel like family!
The service I received today was nothing less than amazing. Two people I would like to thank the most is Jeff Cabral and Edward Martinez who installed the lift on my vehicle. They returned my vehicle in better condition than I left it.Colonial Toyota please take great care of these employees ,because they are reason I keep buying Toyota products and having my service at your dealership.If I spelled Edwards last name wrong I'm sorry. My last statement Colonial Toyota great customer service brings in sales!!!