Colonial Volkswagen Subaru

I just had a great experience buying a pre-owned VW I just had a great experience buying a pre-owned VW certified Sportwagen from Colonial Volkswagen . The experience was as streamlined and professiona I just had a great experience buying a pre-owned VW certified Sportwagen from Colonial Volkswagen . The experience was as streamlined and professional as I've ever had in a dealership, and with no pressure. I called ahead of time and scheduled my appointment . The car I was interested in was out front and ready when I got there and I was on the road doing a test drive within 15 minutes of arrival. I dealt with Dave Johnson, a real experienced and friendly salesman who explained the car to me and gave me lots of useful additional info . Before I left Dave set up the infotainment system and linked it to my iphone. Lorraine Dugan in finance was super nice, she took me through all the paperwork quickly and clearly explained everything. They did a fantastic job detailing my car for me while we were doing the paperwork. I totally recommend Colonial VW to anyone looking for a car. More

I would first like to Thank Steven Warren for all he has done to make this purchase easier ,I traded an F150 for a 2020 Tiguan ,My mind was spinning ,Am I doing the right thing? I hope this car makes me hap done to make this purchase easier ,I traded an F150 for a 2020 Tiguan ,My mind was spinning ,Am I doing the right thing? I hope this car makes me happy ,Steve assured me I would love the car and made the translon from truck owner to midsize suv,I am happy with my purchase and Steves' attention to my needs ,I will tell all my friends about Steve and Colonial Vw. More

Buying a new car can be a stressful experience. Most high value purchases are. You’re handing over a large sum of money and you are almost always going to experience some degree of cognitive dissonance. The value purchases are. You’re handing over a large sum of money and you are almost always going to experience some degree of cognitive dissonance. The thrill of driving a brand new vehicle tempered by the worry that you are making the right choice. Walter Ruschak understands that and he proceeds accordingly. No puff, no fluff, just the facts. When you are treated this way, the buying process is painless and consequently you feel comfortable with your decision. Walter is not only knowledgeable about the product, he is straightforward and thorough when it comes to details. It takes a great team to design and manufacture a great car. Without a great team to sell the car those attributes are meaningless. When our second car needs replacing I, will be heading over to Walter and the team at Colonial. More

Worst dealership ever dealt with charges you extra for paying cash and will not work you at all how they are still in business is amazing will never deal with them again paying cash and will not work you at all how they are still in business is amazing will never deal with them again More

Easy! Purchased a Crosstrek, Ted was my sales guy. He was great, So was Justin! Thanks for making it all painless. We will tell our friends. Purchased a Crosstrek, Ted was my sales guy. He was great, So was Justin! Thanks for making it all painless. We will tell our friends. More

Great all around experience Ted Cicchino was my salesperson and he made the experience easy and pleasant. He didn’t waste a lot of my time playing games or haggling with me. Su Ted Cicchino was my salesperson and he made the experience easy and pleasant. He didn’t waste a lot of my time playing games or haggling with me. Super nice guy and nicely appointed dealership. More

COLONIAL SUBARU, Feasterville, PA This is our 6th Subaru...….ALL from Colonial's Feasterville location. Over the years we've developed a trust in Subaru, Colonial and their sales and This is our 6th Subaru...….ALL from Colonial's Feasterville location. Over the years we've developed a trust in Subaru, Colonial and their sales and service staffs. We were fortunate enough to have Dave (DJ) Johnson as our sales person. This is not the first time Dave has guided us through the entire sales process to a purchase of what we wanted, not what he was trying to sell. Dave doesn't try to sell anything: he explains, demonstrates and offers suggestions. NO PRESSURE!! EVER. We have also been fortunate in that each and every one of the Subaru service reps, Dennis McGettigan being the most recent, have had the same low-key demeanor and presentation as on the showroom floor. Dennis explains the problem, if any, and suggests a couple remedies. I would be remiss if I didn't mention Justin Gliem, not your typical F&I (finance & insurance) rep. He continues with what is most definitely the Colonial mantra: explain, discuss, let the customer decide. NO PRESSURE. THIS IS THE ONLY place to purchase a Subaru. More

Awesome! I bought a Subaru from Dan and could not be happier with my decision. I came in up in the air between two cars, but Dan took the time to get to know m I bought a Subaru from Dan and could not be happier with my decision. I came in up in the air between two cars, but Dan took the time to get to know me and help me with my decision to buy a Crosstrek. He helped me pick the perfect car. I will tell all my friends about Dan. More

Knowledge is King Leased a Jetta Wolfsburg Edition from Colonial (3d car from this dealer), met & worked with Walter. He's got quite a grasp of knowledge about the vari Leased a Jetta Wolfsburg Edition from Colonial (3d car from this dealer), met & worked with Walter. He's got quite a grasp of knowledge about the various models of VW, showed my wife Teresa & I a 2018 Wolfsburg Edition Jetta, went for a test drive, sealed the deal with his experience & personality. We will be back in 3 years for another when the lease is due. Brian H. Clay, Sr.-Holland More

Bought a new Crosstrek with a scratch I purchased a new 2014 Subaru Crosstrek XV from Colonial a few years ago. Before I drove it off the lot (after signing the papers), we discovered a sc I purchased a new 2014 Subaru Crosstrek XV from Colonial a few years ago. Before I drove it off the lot (after signing the papers), we discovered a scratch on the back passenger side. The salesman and the manager examined the scratch, did not seem concerned and stated I could bring the car back to buff out the scratch. A few weeks later, I brought the vehicle back to the Dealership’s Service Department, but unfortunately they were unable to fix the scratch (as it was not a surface scratch- it was deeper than originally thought). The attempts to fix the scratch actually made the scratch more noticeable (as recognized by the service department). They stated that they needed take the vehicle to a body shop and have the entire side panel of the vehicle repainted (which would take a few days to complete the work). Not only will I be inconvenienced to bring the car back, but I would also need a rental car for the time period. I was quite unsatisfied to receive this news. I have taken time to speak with professionals and research the topic. No aftermarket paint job can hold up as well as OEM. It can chip and scratch easier then factory and there can be issues with color matching. OEM has a much better painting system and baking system. In addition, value is affected when a car has had paintwork. I would not have taken custody of the car if I thought there was a significant paint issue. Due to my concerns with durability, color matching, and devaluation, I am very unhappy. More