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Colonial Volkswagen of Medford
Medford, MA
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
August 25, 2021
It was very easy to get service. The job was done well. The lobby is clean and quiet. I have no complaints about this dealership. The lobby is clean and quiet. I have no complaints about this dealership. More
by DAMON.YOUNG
Verified CustomerEmployees Worked With
August 24, 2021
Very satisfied with our experience at VW of Medford. Steve Warren was helpful, informative and pleasant to work with. We love our Tiguan and plan to buy future cars here! Steve Warren was helpful, informative and pleasant to work with. We love our Tiguan and plan to buy future cars here! More
by Deadrick
August 23, 2021
service team is great. takes care of every need! will be back in the future. rusty and thomas were very helpful, and walked me through the whole process. back in the future. rusty and thomas were very helpful, and walked me through the whole process. More
by sb
August 23, 2021
They were very friendly and knowledgeable, he let me know the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. More
by MICHAEL.A.HSIEH
Employees Worked With
August 20, 2021
Service and SerService was great and service rep did Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volk Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volkswagen shop to have my beetle service. Glad I made the switch. More
by FIRSTRNFA
August 17, 2021
Excellent staff and excellent service very good when it comes warranty and take my vehicle right away to be looked at very professional at what they do comes warranty and take my vehicle right away to be looked at very professional at what they do More
by GIOVANNI.A60
August 16, 2021
very happy with the whole experience. Tom is always on top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 More
by TIANTIAN
Employees Worked With
August 16, 2021
Steve Wareen was extremely helpful, patient and informative. My husband and I have been eyeing an atlas cross sport for a few months but felt that other dealers were just pushing to sell. With St informative. My husband and I have been eyeing an atlas cross sport for a few months but felt that other dealers were just pushing to sell. With Steve we felt at home and cared for. A million thanks More
by cmolina0516
Employees Worked With
August 14, 2021
Very easy check in process, waiting room is comfortable, staff is friendly and easy to find if there’s an issue. The quality of the service and the staff is top tier. staff is friendly and easy to find if there’s an issue. The quality of the service and the staff is top tier. More
by Allee
Employees Worked With
August 13, 2021
The service is great, and there is good attention to detail. I feel that my car is in good hands and that I am well served. detail. I feel that my car is in good hands and that I am well served. More
by TWOLL
Employees Worked With
