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Colonial Volkswagen of Medford

Medford, MA

4.8
2,226 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,226 reviews

April 12, 2021

I purchased my 2017 VW Golf GTI here in January of 2018. First, the car has performed and there have been no issues with it. I've had it serviced at Colonial for routine maintenance. The team at Colonial is More

by VW Junkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty in Service
Apr 12, 2021 -

Colonial Volkswagen of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 12, 2021

clean and carefully spaced service area while awaiting the return of my vehicle. The work was discussed and explained in great detail. The extra bonus was the car wash!! More

by MIKEMCCARTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Dasalva
Apr 12, 2021 -

Colonial Volkswagen of Medford responded

Thank you, Mike, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 12, 2021

Excelente service. We never felt pressure at all and Steve was very helpful, and so as everyone else. Totally recommended, we received a very good deal. More

by jalexanderm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

April 11, 2021

Everything went great! Called the day before and Rusty said no problem just bring it in. Rusty and Tom have been my service guys for years ( especially since I’ve had a TDI For 10 years now ) I am alwa More

by BLUE_ROSIE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Rusty in service
Apr 12, 2021 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad Rusty, Tom and our service team were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 09, 2021

Steve was a great to work with. Made the car buying experience hassle free. I highly recommend VW Medford and Steve Warren if you are looking for a smooth shopping experience. More

by simonpac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Colonial Volkswagen of Medford responded

Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford, Simon! It's great to hear that Steve was able to assist you with choosing the perfect vehicle, and that you had a positive experience. We appreciate your recommendation and hope you will continue to enjoy your new VW! Ken Cataldo General Manager kencataldo@vwmedford.com

April 09, 2021

I had a really great experience leasing at Colonial VW Medford! Our salesperson Paul was awesome--really honest, helpful and easy to work with. I find car dealerships to typically be very stressful situat More

by k281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Apr 11, 2021 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul and the rest of our team, and we look forward to working with you again. Ken Cataldo General Manager kencataldo@vwmedford.com

April 09, 2021

Service department staff has always been super helpful and have even gone out of their way to save me money which is a rarity these days! More

by CMLEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 11, 2021 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 08, 2021

As we all know car shopping can be very stressful Steve Warren made this such a great experience stress-free and I’m driving off with the car my dreams. 😀 More

by L. OLeary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Colonial Volkswagen of Medford responded

Thank you for sharing your thoughts about your experience working with Steve here at Colonial Volkswagen of Medford. We appreciate your business and hope you'll enjoy your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

April 07, 2021

Kevin Umana was my sales person and I bought a GLI and it was a perfect experience. He was friendly honest and did what he said he was going to do so I have no problems recommending him to anyone. A big five More

by marottaenglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Umana
Apr 07, 2021 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Kevin and hope you enjoy your new GLI. We truly appreciate your feedback of "A big five stars"! Ken Cataldo General Manager kencataldo@vwmedford.com

April 06, 2021

Excellent service from Justin who made it easy for me when selecting my new Tiguan. Love the dealership and it’s close to home which makes it all the more special. More

by bevryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Justin and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Tiguan! If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

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