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Colonial Volkswagen of Medford

Medford, MA

4.8
2,215 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,215 reviews

January 13, 2020

Tiguan upgrade - efficient and effective Started out emailing with the Internet department about a Tiguan in their inventory that I was interested in and got some answers to finance questions More

by jonfrederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Desousa, Caduste Michaud, Jason Giacoppo
Jan 13, 2020 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! It's great to know that Caduste and Rafael along with the internet team made your lease experience pleasant and seamless. Congrats on your new Tiguan, and please let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

January 11, 2020

What a great experience! I just bought a used car at Colonial Volkswagen and my experience was the best I have ever had buying a car! Paul Lazzaro was my salesman and he was f More

by Charles B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2020 -

Colonial Volkswagen of Medford responded

Charlie, Thank you so much for choosing our dealership! It's fantastic to hear that Paul provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Ken Cataldo General Manager kencataldo@vwmedford.com

January 11, 2020

I went to Colonial Volkswagen of Medford for a 2020 Tiguan and had a fantastic experience. Paul Lazzaro was so helpful and made it an extremely positive experience. I highly recommend the Colonial Volk More

by Caitlin Hankard
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2020 -

Colonial Volkswagen of Medford responded

Caitlin, It's great to hear that Paul Lazzaro was able to get you into your new 2020 Tiguan. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Ken Cataldo General Manager kencataldo@vwmedford.com

December 30, 2019

When I knew Volkswagen was coming out with a vehicle that had a third row I knew the Atlas would be my next vehicle! Everyone at colonial made it so easy to purchase not one but 2 atlas’s with in a year! I l More

by Marshall14386
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Colonial Volkswagen of Medford responded

Thank you for your business and for this review. We're happy to hear Paul Lazzaro was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Regards, Ken Cataldo General Manager kencataldo@vwmedford.com COLONIAL VOLKSWAGEN OF MEDFORD

December 30, 2019

Excellent customer service Purchased a new Tiguan from the dealer, Jason and Paul were fantastic. Helpful and attentive. Paul was even helpful with getting help from the parts d More

by jeremycangiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Dec 30, 2019 -

Colonial Volkswagen of Medford responded

Jeremy, Thank you for sharing your experience with us! We're happy to hear Jason and Paul were able to take great care of you and listen to all of your needs. We know you will enjoy your new Tiguan. We truly appreciate your feedback! Regards, Ken Cataldo General Manager kencataldo@vwmedford.com COLONIAL VOLKSWAGEN OF MEDFORD

December 30, 2019

Best experience ever! I had a wonderful experience at Colonial Volkswagen of Medford. I was greeted by Paul Lazzaro who was very friendly. I told him the vehicle and optio More

by aarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Colonial Volkswagen of Medford responded

Thank you for your business and for this review. We're happy to hear Paul Lazzaro was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with your new 2019 Volkswagen Jetta in the future, please let us know. Regards, Ken Cataldo General Manager kencataldo@vwmedford.com COLONIAL VOLKSWAGEN OF MEDFORD

December 29, 2019

great would highly recomend I recently leased a car from Paul Lazzaro and his sales manger Derek he was a great help and overall the service was great. I loved how quick and easy More

by geraldschindler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review, Gerald! We're happy to hear that Paul and Derek were able to assist you with your new lease and that you had a pleasant experience at Colonial Volkswagen of Medford. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kcataldo@vwmedford.com

December 26, 2019

Very helpful and knowledgeable. Guide me through the process and spent time to make sure everything is top notch with my purchase Helped me with getting the best quote for the insurance coverage More

by andrejmik
Recommend Dealer
Yes
Employees Worked With
Caduste Michaud
Dec 27, 2019 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We truly appreciate your business and hope to see you again soon!

December 09, 2019

Open and clear communication Ryan was an amazing communicator, clear and knowledgeable of what he was selling us. He was always returning our messages in very short time. I would More

by bachouti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hawkins
December 06, 2019

Great experience This was a great car buying experience. Ryan was great to work with and I felt like the dealership really worked with me to accommodate my financial More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Ryan Hawkins
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