Colonial Volkswagen of Medford

Enjoyable Visit This is my first time being here, but it was very impressive. Moises was a very nice guy. He was very patient when showing us around in the inventory. This is my first time being here, but it was very impressive. Moises was a very nice guy. He was very patient when showing us around in the inventory. Can't wait to come here and give everything a five star More

Greg was great! Direct, friendly, patient and readily available via text for any questions or concerns once we left the dealership. A pleasure to work with! Direct, friendly, patient and readily available via text for any questions or concerns once we left the dealership. A pleasure to work with! More

The Best! Wow, what a great and easy experience. Buying a car (new or used) have always been the worst! The going back and forth and the fear of being taken ad Wow, what a great and easy experience. Buying a car (new or used) have always been the worst! The going back and forth and the fear of being taken advantage, however, for the very first time (after so many cars) I must say Caduste made the car buying experience exceptional. I felt welcomed, enjoyed the test drive, and the negotiations was a breeze! He had me driving my car immediately after purchase, I was thrilled. I agree with Colonial Volkswagen, he is batman! Thank you again for exceeding my expectations! More

Highly Recommend Colonial! My first time purchasing a vehicle through Colonial VW was a great one. Justin Pizzi and dealership employees got my new car ready for pickup extremel My first time purchasing a vehicle through Colonial VW was a great one. Justin Pizzi and dealership employees got my new car ready for pickup extremely fast before my previously leased car was due. Great people and I highly recommend Colonial VW! More

New Arteon I am very happy with my buying experience of the new Arteon at Colonial VW Medford. They have a great team at this dealership. I worked with John Cera I am very happy with my buying experience of the new Arteon at Colonial VW Medford. They have a great team at this dealership. I worked with John Cerasuolo. He was extremely helpful, very professional, and made the process very easy. George Makrigiannis also helped a lot during the process keeping me informed for every step. More

Awesome service Awesome sales person, Caduste help us out immediately. We saw the car we wanted and he made sure we drove off with it the same day. Very experienced a Awesome sales person, Caduste help us out immediately. We saw the car we wanted and he made sure we drove off with it the same day. Very experienced and knowledgeable on everything including the finance. He definitely is an asset to colonial VW. Great personality and upbeat to our needs. We will be buying our 4th car from him in the future. More

Easy and helpful Caduste is very helpful person. My insurance company's system had issues and never finished the rmv1 form. Caduste helped me resolve the problem. And Caduste is very helpful person. My insurance company's system had issues and never finished the rmv1 form. Caduste helped me resolve the problem. And I can drive my car home. Since I have rate Stephanie and Jason, I have to say both people are so professional. They knew what I need and got them done quickly. More

Great experience Greg Cohen assisted me with leasing a new VW. Greg was extremely courteous, professional, knowledgeable and helpful. He made sure the entire process w Greg Cohen assisted me with leasing a new VW. Greg was extremely courteous, professional, knowledgeable and helpful. He made sure the entire process was speedy and pleasant. I have been leasing VWs in Mass for the past 10 years and VW Medford is the best by far! More

Paul @ Colonial Volkswagen of Medford Paul at Colonial Volkswagen of Medford was a pleasure to work with when buying our 2019 Atlas. He provided a quote on the phone, and held true to his Paul at Colonial Volkswagen of Medford was a pleasure to work with when buying our 2019 Atlas. He provided a quote on the phone, and held true to his word when we went into the dealership, which is very rarely the case in this industry. He went above and beyond to make sure that the purchasing process was as smooth as possible for us, driving into the city to meet me so I could sign paperwork and avoid another trip to the dealership. Many thanks to Paul for making what could be such a cumbersome process SUPER EASY. More

Poor customer service - Quirk is MUCH better I recently had two tires repaired on my Jetta. I picked up my car after hours and drove home, but the key wouldn't come out of the ignition when I ar I recently had two tires repaired on my Jetta. I picked up my car after hours and drove home, but the key wouldn't come out of the ignition when I arrived. I tried to remove the key for an hour. Finally I called the dealer for assistance and one of the sales reps told me that I would have to wait until morning. "I live in the city and I can't leave my car running all night" I told him. He agreed and he called the mechanic that performed the work to ask him what happened with the ignition. The mechanic told him that he was having issues with the ignition (an issue that I have never experienced) and that there was a trick to get the key out. The sales rep told me to bring the car in and the dealership would cover the cost of the ignition replacement. When I arrived today to have the ignition repaired, the service representative, Dan, refused to fix the ignition. Do not use this dealership. They do not care about customer service. Go to Patrick or Quirk. They care a lot more about customer service. More