Back

Colonial Volkswagen of Medford

Medford, MA

4.8
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership

340 Mystic Avenue

Medford, MA

02155

Directions

By Type

Showing 2,224 reviews

April 07, 2022

Steve was my sales man, and everything was very smooth and easy. Definitely recommend colonial vw. More

by Dsnowman2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Colonial Volkswagen of Medford responded

It's great to hear that Steve provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

April 06, 2022

Steve Warren was fantastic. If you are in the market for a VW, give him a call. More

by TP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Colonial Volkswagen of Medford responded

It's fantastic to hear that Steve provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

April 06, 2022

I live close enough where I could uber home while work was being done - but check in and check out were easy. I'd recommend Colonial VW! More

by katelyn_nugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Colonial Volkswagen of Medford responded

Thank you, Katelyn. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 04, 2022

I have always recieved great service at VW. Always very helpful, upfront, and professional with services. More

by kaylalewis089
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 04, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, Kayla, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 03, 2022

Every time I go to Colonial Volkswagen of Medford the staff is courteous and professional. I am always satisfied with the level of service they provide! Highly recommend! More

by JUSTGBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cataldo
Apr 04, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 02, 2022

Had a great experience throughout the entire process. Steve was THE best. Thanks so much! More

by Wrobbieh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com

April 01, 2022

Excellent service! Looking forward to some fun in the GTI! Thank you, Steve, Ryan, Stephanie and team! More

by Roberta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Colonial Volkswagen of Medford responded

Thank you, Roberta, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

March 30, 2022

Steve was able to help me find the vehicle I was looking for, even though it was not even on the lot yet, and was able to help me get a great deal on my trade in, taking care of all of the paper work to get More

by aussietw
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. Steve and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

March 26, 2022

Steve Warren was really helpful in getting us set up with the car we wanted at the right price. Highly recommend! More

by caitlinm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Colonial Volkswagen of Medford responded

Caitlin, Thank you so much for taking the time to share your feedback with us. Steve and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

March 22, 2022

I was very happy with the work done at Colonial Volkswagen. The staff was polite, helpful, and explained the work they were doing. They also had a very nice, bright waiting room. I would highly More

by KRPEKSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

...
97
...