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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
March 11, 2022
Very courteous, professional, and efficient. My engine light went on, I got an appointment for the next day. I was there at 7:00 and the car was ready again by 11:00 My engine light went on, I got an appointment for the next day. I was there at 7:00 and the car was ready again by 11:00 More
by sde55
Verified CustomerEmployees Worked With
March 10, 2022
Love the service group and dealership. ..they are the best! Work was done efficiently and timely. ..they are the best! Work was done efficiently and timely. More
by PMONEIL2781
Employees Worked With
March 09, 2022
I purchased a new vehicle from VW Medford, I purchased a 2022 Taos, I worked with Paul Lazzaro. Paul is a man who genuinely cares about his customers, he always go the extra step. I would highly recommend 2022 Taos, I worked with Paul Lazzaro. Paul is a man who genuinely cares about his customers, he always go the extra step. I would highly recommend working with Paul at Colonial Volkswagen of Medford if you are in need of a new vehicle. More
by thomasajr
March 05, 2022
Customer service is excellent in their department service. Rusty in particular. They try to make you feel really comfortable. Coffee and such if you choose to wait for your vehicle. service. Rusty in particular. They try to make you feel really comfortable. Coffee and such if you choose to wait for your vehicle. More
by bkrantz95
March 04, 2022
Mal and VW Medford made my exporten r of leasing the GTI 2022 smooth and easy. Very pleased with the service. 2022 smooth and easy. Very pleased with the service. More
by rattaseritawan
March 04, 2022
It was great to bring the car to get serviced and get some recalls fixed. Dropped it off around 9 and by noon it was done. Also washed. Great service some recalls fixed. Dropped it off around 9 and by noon it was done. Also washed. Great service More
by Sal
Employees Worked With
February 28, 2022
Sales department and Service department one of the best in the industry, Frank my service advisor is always on top, making sure, the correct service is getting done. Had the full detailed service done on m in the industry, Frank my service advisor is always on top, making sure, the correct service is getting done. Had the full detailed service done on my last visit, I was blown away in the perfection of the service. More
by rarodriguez
Employees Worked With
February 28, 2022
The service dept in Medford has always been very professional and reliable. I've been going there for a couple of years. They do a great job! professional and reliable. I've been going there for a couple of years. They do a great job! More
by Ting
Employees Worked With
