Colonial Volkswagen of Medford - Service Center

Al was professional, efficient, and effective in my service visit. Always seamless at Colonial VW of Medford. service visit. Always seamless at Colonial VW of Medford. More

I called to make an appointment for airbag recall. When I got there I was told that they had no airbags in stock and I had to reschedule. They should have told me about it when I made the appointment. When I got there I was told that they had no airbags in stock and I had to reschedule. They should have told me about it when I made the appointment. Just wanted you to know that my time it is also valuable. Thank you. More

Very efficient and easy to get everything done. Easy to schedule and the shuttle service was great. Easy to schedule and the shuttle service was great. More

Frank was excellent and went out of his way to make sure I was not only taken care of, but that I was getting the best deal possible. Colonial VW of Medford provided all around exceptional service. I was not only taken care of, but that I was getting the best deal possible. Colonial VW of Medford provided all around exceptional service. More

Team carefully diagnosed the problems with my car . . There was a minor hiccup but I was fully walked through the issue .. And it was fully resolved .. . There was a minor hiccup but I was fully walked through the issue .. And it was fully resolved .. More

Thorough and helpful. Appreciated also the Uber shuttle and the kindness at the desk. Thank you! Appreciated also the Uber shuttle and the kindness at the desk. Thank you! More

I’ve had a great experience with this dealership, both when purchasing my car and when addressing a recent issue. The team is professional, friendly, and always goes above and beyond to ensure customer sa when purchasing my car and when addressing a recent issue. The team is professional, friendly, and always goes above and beyond to ensure customer satisfaction. I highly recommend them for their excellent service! More

I was charged $600 for a routine oil change. Total blatant ripoff. I was a loyal customer before but will not return to be ripped off again. Total blatant ripoff. I was a loyal customer before but will not return to be ripped off again. More

They didn't fix my problem with infotainment system and they charge me 195$. The system still reseting by itself. they charge me 195$. The system still reseting by itself. More

Ready ahead of estimate. Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about t Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about to start and he was so excited and kind. Glad it’s a good place to work. It shows in the service n More