Colonial Volkswagen of Medford - Service Center

Kiiara was great and she kept me updated during the entire service. I appreciated the professionalism and the speed of service. I did find the cost of repair a bit too high but overall it was a positiv entire service. I appreciated the professionalism and the speed of service. I did find the cost of repair a bit too high but overall it was a positive experience. More

Great service and it didn't break the bank. Dan and Frank went above and beyond. Dan and Frank went above and beyond. More

Paul was amazing and told us everything and anything about the car. Everyone there was so helpful!! about the car. Everyone there was so helpful!! More

Had my first service appointment and it went great! Excellent customer service and quick service. Excellent customer service and quick service. More

Kiiara provided outstanding customer service. She hustled to ensure that my car could be serviced so that I could drive my family safely home to Chicago from Boston. The fact that she provided su She hustled to ensure that my car could be serviced so that I could drive my family safely home to Chicago from Boston. The fact that she provided such excellent, professional, warm and gracious service to a customer whom she will literally never see again because I'm not from the area is indicative of her excellence. More

I have had wonderful experiences with the Service Department at Colonial Volkswagen of Medford. I have worked with Tom at the front desk who is always professional, extremely knowledgeable about Vol Department at Colonial Volkswagen of Medford. I have worked with Tom at the front desk who is always professional, extremely knowledgeable about Volkswagens, and is committed to making my service experience as pleasant as possible. The service technicians are excellent. When I leave the Service Department following an appointment, my car is in perfect driving condition. They even professionaly clean the interior and exterior so that my Volkswagen feels brand new. I have been driving for many years. My service appointments at Colonial Volkswagen of Medford are, by far, the finest I have ever experienced. More

Quick easy and helpful , team was really nice and helpful would definitely recommend to anyone else would definitely recommend to anyone else More

Everyone I worked with was super friendly and helpful, Jay and George in particular. They helped me find the exact used car I wanted, and went out of their way to make sure every detail was as good as new Jay and George in particular. They helped me find the exact used car I wanted, and went out of their way to make sure every detail was as good as new. They also made sure there was a backup plan in case the car wasn't ready in time for me to drive up to see my family for the holidays, which saved me a ton of stress. More

I've been impressed with the service at Colonial VW every time I've had my car in for work. They schedule a time to work on the car. The turn around time is extremely fast. often same day depending on the se time I've had my car in for work. They schedule a time to work on the car. The turn around time is extremely fast. often same day depending on the service. They explain all the work and associated cost in an itemized format ahead of time. The people at the counter in the service department are very knowledgeable, and their communication is excellent. More

A great dealership—the service department is really excellent with very knowledgeable front staff and quality technicians. excellent with very knowledgeable front staff and quality technicians. More