Colonial Volkswagen of Medford - Service Center

The dealership was lean and tidy, the staff was helpful and professional, and cheery. The work was done well in a timely way. and professional, and cheery. The work was done well in a timely way. More

Excellence Service! Frank greeted me explained what would be done and the time frame and he said was right on point! Frank greeted me explained what would be done and the time frame and he said was right on point! More

The service provided by the sale people are very good. I love how they took care of me! I love how they took care of me! More

Great service. Pleasant people and atmosphere. No issues. Always get honest and accurate work. Highly recommend. Pleasant people and atmosphere. No issues. Always get honest and accurate work. Highly recommend. More

They are hands on when dealing with you right from scheduling an appointment to the service of the vehicle. from scheduling an appointment to the service of the vehicle. More

Excellent very fast service! They are very kind and really considerate of our time. I come back to this dealership every year! They are very kind and really considerate of our time. I come back to this dealership every year! More

I have always had great service with Dan Swartz, the service advisor at Colonial VW of Medford. Always there to help, informative and timely. service advisor at Colonial VW of Medford. Always there to help, informative and timely. More

The people in customer service and in the parts area were very attentive, however my vehicle was in need of other services which would be easily detected in a brief inspection or with a simple diagnosis but very attentive, however my vehicle was in need of other services which would be easily detected in a brief inspection or with a simple diagnosis but nothing was checked or offered not even cleaning courtesy was performed More

I recently had my 2015 Passat serviced at Colonial Volkswagen. I had the pleasure of working with Tom Bowes for this service. When an unanticipated circumstance resulted in a delay for service, Tom Volkswagen. I had the pleasure of working with Tom Bowes for this service. When an unanticipated circumstance resulted in a delay for service, Tom immediately offered a courtesy car so I wouldn’t be inconvenienced by the delay. Thank you, Tom for your kind consideration. This dealership consistently offers great customer service. More

Kiira the service manger made the process of getting new tires and fixing the alignment so easy and less stressful. She goes above and beyond and is very helpful. I really appreciate it! tires and fixing the alignment so easy and less stressful. She goes above and beyond and is very helpful. I really appreciate it! More