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Colonial Volkswagen of Medford - Service Center

Medford, MA

4.7
839 Reviews

839 Reviews of Colonial Volkswagen of Medford - Service Center

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October 17, 2020

I come here every year to do an annual check of my VW Tiguan. This team is quick and efficient and they do quality work. I would not go to any other service team. More

by Tati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Colonial Volkswagen of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 16, 2020

Colonial VW always finds a way to accommodate my needs. The staff is always professional and does its best to meet the needs of its customers. More

by SIBARGUEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Colonial Volkswagen of Medford responded

Thank you for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 16, 2020

I’ve been doing my services at colonial vw for a few years now. The people there are very helpful. I had a great experience every time. More

by JR
Recommend Dealer
Yes
Employees Worked With
Rusty Hogan, Frank
Oct 17, 2020 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad you've had a consistently positive experience here at our dealership, and we look forward to seeing you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 15, 2020

A perfect experience at Colonial VW in Medford.I went for 40000 mile service interval.Quick,comfortable and professional.Thanks Frank.Great location and clean More

by JOHNREGO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DaSilva
Oct 15, 2020 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 14, 2020

They were quick and efficient. Everyone that Is had contact with in the service department were helpful and knowledgeable. I enjoyed my time and interaction there. More

by BIGDEAL231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 13, 2020

Frank D was a great help in helping get my car started with a dead fob battery - over the phone. Got the car going and made it to appt at dealership. All good, plus a wash and vacuum. More

by ASWEST13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that our team was able to help out, and we are thrilled that you found your experience with us to be a positive one at Colonial Volkswagen of Medford. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 13, 2020

Quick, clear, easy, intelligent service.was provided following quick and easy appointment. Service advisor was friendly and knowledgeable about the car and needed maintenance. Nice clean customer waitin More

by SONG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
Oct 14, 2020 -

Colonial Volkswagen of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 13, 2020

The staff always great and professional. Waiting there is not a bad experience , clean area and safe. My vehicle was done faster than expected. I recommend Medford to anyone for at ease shopping no pressure More

by BOOPERS999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cataldo
Oct 13, 2020 -

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 12, 2020

You can not beat the service provided at VW in Medford. They are extremely friendly and by far have the best customer service and best pricing around! More

by JPM12788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cataldo
Oct 12, 2020 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 12, 2020

Colonial Volkswagen in Medford's waiting area was safe and extremely clean. My vehicle was ready earlier than promised and the staff was professional and friendly. More

by JSCROWLEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service department was great
Oct 12, 2020 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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